Having difficulty getting my HP photosmart 3310 to print! Tried all the suggested reset options etc. even was able to get to the 'OVM reset', however, I'm still getting an ink failure msg... and when I depress the "< and >" or "# and *" simultanouesly, the screen displays ... Mfg Commands : enter special key combo:? It seems as though I've tried everything and I don't know what to try next. Is there a special key combo or code I should enter here? Please help!!! Frustrated....

Try this...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=439491&tmp_track_link=ot_search

we may have to change the color print heads

http://www.retrevo.com/support/HP-3310-Multifunction-Printers-manual/id/260ci562/t/2/
http://www.fixyourownprinter.com/forums/inkjet/39471
http://personafile.com/Hewlett-Packard-HP-Photosmart-All-In-One-Printer-Copier-Scanner-Fax-3310-Q5863A%23ABA-829160970424.htm

have you found a solution to your black ink problem??? I am experiencing exactly what you describe, no error messages, I have reset the printer, alinged, cleaned etc but still not a single drop of black ink but all the colours are working fine. if you know what was wrong please let me know.
R

I'm having the same problem... did you ever fix it?

it seems that your cartridge nozzle is dryed out u can try to clean via the hp tool software or via the menu on your printer if that not works try a new one and if that is not working than call hp for support

sure..it's possible...and it's an automatic when installed..follow the installation disk instructions

Hi Suzie,


Please click on the web link given below and perform the steps given in the web page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=us&lc=en&dlc=en&product=439491

For more information on this issue, you can contact HP chat support on the web link given below, Chat support is free of cost.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

Sounds like another Vista Bug, i would check the HP site for this issue and if its under warranty, contact HP. If you have alot of Blue tooth devices hooked up, it may be that its trying to use another device in its place or the signals are getting crossed, im not positive.

Its like when you have to many network drives all hooked up and you plug in a USB device, Windows pops up those anoying bubles saying its detected, but in My computer it doesnt show.

So bassically you have to right click my computer, manage, disk management listed uder storage, right click on the device or drive and change the drive letter to something like " W" or " Z" or anything not in use.

It may be a siomilar case with your bluetooth, youo may have to much stuff connected. Try redoing everything like you have so many other times before, and then limiting how many bluetooth devices you have connected at the same time. see if theres a difference.

Hope this helps.

I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.

I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?