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Posted on Jun 01, 2008
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Ebac 880 E

My defrost system is not working,
ice dont melt!
what can i do?
thanks

  • from belgium Jun 02, 2008

    hello,

    thanks for your help,

    but my model have e "frost guard"(ebac 880 E)

    end my humidity is 75%

    normaly its working automatily

    but now no more, i think i have e defoult.

    i dont now if a can fix it?

    (sory for my englis!)

    thank you!

×

1 Answer

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  • Master 525 Answers
  • Posted on Jun 02, 2008
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Joined: May 23, 2008
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The following statement is a parameter for all dehumidifiers and some of the control issues may vary, but the theory is the same.

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.
If your model does not employ a "Frost-Guard" the condition you describe will avail itself when the above parameters are not met.
Simply unplug, or turn off the unit, until the above parameters are met or exceeded.


Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

  • Anonymous Jun 02, 2008

    Great hearing from you, my family comes from Belgium so I can understand well what you are saying.

    Since your humidity is in the proper range, and I can assume that the temperature is also, then you may have a faulty frost guard or a pressure problem in the sealed system. Unusual, but not rare. If you have a warranty on the unit, I would exercise your right to get it fixed or replaced.



    Good luck!



    Dave Emmel (Illeagle)

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