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Posted on May 31, 2008
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Lens won't close

You said you had fixed this problem using jasmin111 recommendation---can you tell me how? Thanks

2 Answers

A

Anonymous

Try this...  take the battery out for a few minutes turn it on and off put the battery back in turn it on and off repreat as necessary

Misty Hoffman

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  • Expert 374 Answers
  • Posted on Sep 12, 2008
Misty Hoffman
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You need to send your camera in. This is something that can't be fixed at home. Call repairs at 800-706-2534 option 2 and they can tell you where to send it.

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0helpful
1answer

My olympus mju ii the cover does not go across cleanly and it seems this is causing problems when the lens retracts suggestions?

It sounds like the issue you are experiencing with your Olympus MJU II camera is related to the cover not closing properly. This can cause problems with the lens retracting, which can lead to damage to the camera. Here are a few suggestions to fix the problem:
  1. Clean the cover and camera body: Dust and debris can accumulate on the cover and camera body, making it difficult for the cover to close properly. Use a soft brush or microfiber cloth to gently clean the cover and camera body.
  2. Check the cover's alignment: Make sure that the cover is properly aligned with the camera body. If it is off-center, it may not close properly.
  3. Check the cover's hinge: If the cover's hinge is bent or damaged, it may not close properly. Inspect the hinge and see if it needs to be adjusted or replaced.
  4. Check the lens mechanism: Make sure that the lens mechanism is clean and free of debris. Dust and debris can accumulate on the lens mechanism, causing it to malfunction.
  5. Have a professional take a look: If none of the above steps resolve the issue, it may be best to take the camera to a professional for repair. They will be able to diagnose and fix the issue, or tell you if a repair is needed.
It's important to keep in mind that the Olympus MJU II is a film camera, and it's not manufactured anymore, so it's harder to find replacement parts. It's recommendable to have a professional check the camera before using it, to prevent further damage.
1helpful
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Camera lens wont close

That is a lens error. Please see this video for troubleshooting steps.
Jun 08, 2013 • Cameras
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My lens won't open

The gear linkage in the lens is seized or is out of alignment, this is a job for a camera specialist, I recommend estimate first.
1helpful
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My Panasonic DM-LZ8 has the following problems: 1. It won't turn off properly - the retracting lense won't retract and cover won't close. 2. Ater turning it on a message come up saying...

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

0helpful
1answer

My camera won't turn on and the lens won't close

Perhaps you have bad batteries? Connect it to another power source such as an AC wall outlet and use your power adapter and see if this helps. If it does not or you have already tried this then your camera may need to be serviced.
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1answer

My SL502 camera's lens won't open or close properly is there a way to fix it?

Hi,

Here is a tip that I wrote about How toget a Digital Camera Lens to work again

Steps toRepair a Digital Camera Lens
heatman101
1helpful
1answer

Foldable lens cover doesn' t open and closed fully... Thanks.

It's usually merely a grain of sand or dust jamming it. But it's also usually easy to fix. This link outlines repair techniques for a stuck automatic lens cover. Recommend trying the less "risky" ones first before considering the end of the lens.
0helpful
1answer

Lens Shutter Don't Close

This blog post outlines repair procedures for stuck lens covers. An A400 is used as an example. The A620 is more complex, but still similar enough. As recommended in the post, try the simpler fixes first before attempting:

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html
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