My vtech phone is not charging.should i buy a new battery?

some vtech phones put a chip in their phones and will not take an aftermarket battery...either that or its the wrong one for the phone...ive worked for a battery store for 3 years

The issue here in "most caases not all is the battery is at its prime" i would first buy a new battery let it charge for 20 hours!! then try reregistering the headset. if that does not work or reregister then you know now you got a bad transmitter radio inside. Try all reset methods as well even before you spend $12 bucks on a battery pack. Chances are its the battery, worse comes to worse the headset needs to be replaced.

thanks this was a FREE solution please do be considerate and rate and leave postive feedback thanks.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Take the battery back to the store and exchange it for another one, explain that the battery won't charge.
Or just buy another one.

You need to replace the battery pack. Wal-Mart, Best Buy, Circuit City and a few other stores may carry this battery. Just call them first so you don't make a wasted trip.

Yes, your assumption is likely correct. A rechargeable battery thats life is up, will still show its charging indefinitely. However, I've also seen the same scenario with bad recharging base, even in high dollar units. I would recommend replacing the battery first, because that would be the least expensive option, and most likely to fix it.

Also, you can return the battery if that doesn't work.

If its the base, its probably cheaper to just buy a phone, unless you just happen to have a local place that does repairs on electronics, and they can do it cheaply. Likely, they'll tell you that its not cost effective to do a repair though.

Hope its just the battery.

It seems like the phone uses a lot of power or you talk a lot on the phone. If your buying a cheap battery just remember you get what you pay for. This site here has some batterieshttp://www.shopping.com/xPO-Vtech-VTECH-V-TECH-Cordless-phone-battery-for-IP811-IP-811-NEW Otherwise check Ebay or Amazon. Hope I've shed some light on this for you. You might just wanna get a new phone.

Vtech 5.8 GHz does not keep the charge and
characters & numbers look choppy
Thank you

You need to buy new batteries for your phones. Large retailers charge $10-12 per battery but you can usually find them for closer to $4 online at amazon.com or eBay.

I have two handsets, one of them recently starting dropping the connection to the base quite regularly [even if it was just inches away], and I ended-up in the same situation after unregistering the phone.

In my case, I was able to remove the battery from the phone [as you did] but also unplug the power on the base unit for several seconds. After restoring power to both, I was able to re-register the handset and it appears to be working more reliably now.

You are pretty close to the solution. The problem is the charge detection in the handset. All handsets on a cordless phone detect the battery level with an hexadecimal value in the memory. Each hex value equal a volt value of the battery. EX: 3.5v = 9B
3.6v = 9C 3.7v =9D etc... The problem is the hex value in your defective handset are all mess up. So 9B is not 3.5v anymore. Then your handset could last 1hr after foul charge or doesn't alert you before the phone goes dead due to low BAtt.