My 6 month old JVC GY-HD100 camera is constantly displaying the message "Head Cleaning Required" even though I am regularly (with every use) using a head cleaning tape, and when I capture footage, the playback is often jerky and full of digital glitches. Also, it regularly complains of a "tape loading error : warning 3200" which eventually goes away if I switch the camera off and back on a couple of times. Although this is manageable, it is extremely inconvenient when I am filming events and weddings. Can you help?
I have the JVC MiniDV Digital Video Cleaning Cassette. I began having trouble when I was shooting DV24P and when I went to playback I noted audio dropouts. I'm using SONY Premium DVM60 tapes. I began having Head Cleaning Required message. I have ran the Cleaning Cassette and the message disappears, but even trying a brand new tape, switching to DV playback i get the error message. Luckily, the shoot i was on the master audio was being captured by a secondary device and we were able to simply use the video from my camera. Since then, I was able to play & capture both the video & audio previously recorded in HDV30P and I didnt receive an error message. Now though I cannot record any DV audio without dropouts. When I tested just moments ago, I was able to record HDV and both video & audio were clean, but during playback I still received the Head Cleaning message. Is the record head different from the playback head? Can you manually clean the heads by removing the plastic door cover with a lintfree cotton swab and rubbing alcohol (obviously disconnecting and removing all power & powering off prior to cleaning), the same way any previous machine heads were cleaned in our stations? I think I may have got a batch of bad tapes that may have gunked up one of the heads some where and its getting missed by the cleaning tape. Is is possible that the head has been scratched, and will require replacement. If yes, is there any way to look at the head and detect this?
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I have the same problem so anyone with a solution is welcome to offer advice.
cheers
Paulo
A) I have the JVC GY-HD110U, and B) i have the JVC MiniDV Digital Video Cleaning Cassette. I began having trouble when I was shooting DV24P and when I went to playback I noted audio dropouts. I'm using SONY Premium DVM60 tapes. I began having Head Cleaning Required message. I have ran the Cleaning Cassette and the message disappears, but even trying a brand new tape, switching to DV playback i get the error message. Luckily, the shoot i was on the master audio was being captured by a secondary device and we were able to simply use the video from my camera. Since then, I was able to play & capture both the video & audio previously recorded in HDV30P and I didnt receive an error message. Now though I cannot record any DV audio without dropouts. When I tested just moments ago, I was able to record HDV and both video & audio were clean, but during playback I still received the Head Cleaning message. Is the record head different from the playback head? Can you manually clean the heads by removing the plastic door cover with a lintfree cotton swab and rubbing alcohol (obviously disconnecting and removing all power & powering off prior to cleaning), the same way any previous machine heads were cleaned in our stations? I think I may have got a batch of bad tapes that may have gunked up one of the heads some where and its getting missed by the cleaning tape. Is is possible that the head has been scratched, and will require replacement. If yes, is there any way to look at the head and detect this?
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