Not all nails are exactly to gauge, but if they measure about right (take one nail off strip and see if it fits snuggly into bottom of nose) most likely the problem is the driver; missing tip or bent. Remove head and pull out driver. If just the tip is broken you can grind it square again and if bent you could try to adjust. If not driver is available at dewalt service center and at www.toolpartsdirect.com Good luck
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