Black screen Hi There, I have two month old dell inspiron 530 with vista home premium operating system. Yesterday i installed KASPERSKY ANTI VIRUS programme downloaded from internet. After working i shut the computer and turned back on this morning, it starts,goes to welcome screen and then my document folder opens and if i close the document folder black screen apperars, no start menue, no desktop icons (I can see pointer on screen). I can open folders by pressing ctrl+alt+del but i can not access my start menu and destop icon screen, after closing all folders black screen appears. Could you please sort me what is the problem and how to solve this. thanks

Check your battery status. It is possibly overheating whitin time and causing malfunction.

hi,
any anti-virus is good for your computer as long as it is compatible with the requirements of your operating system (OS). If you have internet and networking connection it is reliable to use norton anti-virus or avira anti-virus..Hope this may help you.

best regards,
kaybicks

Hi,

Insert the Anti-virus CD which was shipped to you and re-install.

Hi there. At what point of the boot sequence does it ask for the password? Does it load Windows at all?

check your ac power voltage input maybe low. chek the cpu fan. scan all your pc virus causing pc to reboot by it self.

the x5650 is compatible with XP, Vista and Vista 64

You need a Vista premium disk to upgrade to Vista premium.

Just instert the Vista premium disk and start the installation.

If installation does not start, you will need to boot from setup CD, sometimes you have to change the bios boot sequence in bios settings, to start the installation from CD.

have you installed the vista drivers for the printer?

what is the error message?

Hi
There is a huge range of anti - virus software out there. The main decision is whether you want to pay for it or not.

If you want complete security, I would recommend you read this guide. It gives you the run down of the best ways to fight infection.

If you want something lightweight then I would go with avast antivirus. The free version provides anti virus, anti spyware and anti Rootkit. With this installed you can pretty much forget about security problems. And it's free!

However, if you want the best there is I'd go for NOD32 - it frequently scores as the best product.

If you're looking for something that should work seamlessly with your operating system with a fantastic user interface then Windows Live Onecare along with Windows Defender might be for you, though I can't promise them being lightweight on the system resources.

This site provides a run down of all the best free scanners for every type of infection. Even if you choose to pay for something I'd recommend using the Trojan and Rootkit scanners that are suggested there - just yesterday they allowed me to locate and destroy a Rootkit that got past my protection.

Hope this is helpful to your decision.
Philip

Is your User account is set for Administrator?

Possible that if you are using a Limited account you got a restriction for installing your software.

thanks,
2toy