I try to scan a document and does not scan. I press menu/ scan / scan to pc / place document on glass and press OK . It starts prepairing but does not scan. I can copy but not scan

Assuming you already have the printer/scanner, just place the document on the printer glass and press scan button. Please note that the in order to place the document on the glass you must lift the top of the printer, the flap on the printer.. Let me know if this answers your question and good luck..

Hi kebranch,

To scan the documents, pictures etc., This are the step just follow,

1. Scanning using the Operation Panel
2. Load the document on the platen glass or in the ADF.
3. Press the [Scan] button on the machine.
4. Then the machine switches to Scan Mode
6. Press the [Color Start] or [Black Start] button on the machine
7. MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.


Hope it helps.

Thank You for using Fixya.

Make sure the Lexmark OCR scan software is installed on your computer. The software is available in the install disc that came with your printer. Scanning a document:
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
3 Press Scan Mode.
4 Press or repeatedly until the destination to which you want to scan appears.
5 Press Start Color or Start Black.
6 To scan multiple pages from the scanner glass, place successive pages face down on the scanner glass and
press Start Color or Start Black.

First, lift up the top lid exposing the glass panel. Place the document on the glass panel lined up with the top right corner. Close the lid slowly. Go to the printer menu, and highlight "Scan", then press "OK". Select the correct items and press "Start".

You will need to plug the printer andcomputer together with a USB cable in order to use the printer's scanningcapabilities. The scanning unit on theMX310 features an automatic document feeder on top of the printer, which willscan multiple pages itself. You can also choose to load documents on thescanning glass, which is covered by the scanner's lid. This is how to do it. 1. Turn on the printer by pressingthe "Power" button until it illuminates and turn on the attachedcomputer. Wait for the printer to finish its initialization process beforecontinuing. 2. Place the document face up inthe automatic document feeder if the document's papers are uniform in andfit in the feed tray. Adjust the paper-width guide to the of thedocument's papers. 3. Place the first page of thedocument face down on the scanning glass after you have lifted the scanningunit's cover, if you choose to not use the automatic document feeder. Close thecover again slowly so the document does not shift on the glass. 4. Press the "Scan"button on the printer's control panel, then press either "Black" or"Color," depending on the type of scan you would like to perform. 5. Retrieve the scanned documentfrom the automatic document feeder's output tray once the scan job is over.Otherwise, click on the "Yes" button on the computer's screen,indicating you would like to scan another page. 6. Lift the scanning unit's cover,remove the document from the scanning glass and place the next page of thedocument face down on the glass. Close the scanner's cover and click on the"OK" button on the screen to scan the next page. Repeat this processuntil all of the document's pages have been scanned.

This is the step on how to scan docs using HP J4680:

1. Press the "Power" button on the HP J4680 and lift the top cover. Place the document to be scanned on the scanner glass. Be sure the document is face down and properly aligned with the top, left-hand corner of the glass.


2. Use the arrow keys on the control panel of the HP J4680 to select the "Scan" feature. Press "OK" to continue. Then Press the right arrow to select the scan feature. Press the "Start" button to begin the scan.

Scanning using the Operation Panel

Load the document on the platen glass or in the ADF.

Press the [Scan] button on the machine.

The machine switches to Scan Mode

Press the [Color Start] or [Black Start] button on the machine

MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.

Scanning using the Operation Panel 1. Place the document face-down on the platen glass.
2. Press the [Scan] button on the machine.
MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass using MP Navigator.

Greetings,
i beleive we have the complete setting detail with us.
1. Press the [Send] tab.
2. Press [Address Book] ([File] or [E-mail] also acceptable).
3. Choose an e-mail address. Press [OK].
4. Press [File Format]. Set to [PDF OCR]. Scan Settings
default to 300 x 300 dpi.
5. Choose [Send Settings]. Add [Name] and [Subject]
to the e-mail.
6. Or choose [Doc. Name OCR] to automatically name
document using initial characters of document text.
7. Press [Done].
8. Place the document on the platen glass or in the ADF.
9. Press [Start] to send document.
Regards,
TechSup1

Place photo on glass platen, then got to START
Start button, Canon Utilities, Solution Menu, Scan/import, photo/platen, then press big green button.
THen have fun scanning it is fantastic