We have a GE Front Load we purchased about 13 months ago. It occasionally and aparrently randomly rips clothes. A tech came before the warranty expired, after he left it stopped for a while, but has started again. To our knowledge he did mnot replace anything or adjust anything while he was here. Now as the warrantee lapsed it has begun again. Is there a seal or gasket which allows the clothes to catch the frame under the seal or the drum? Can it be replaced? If this is not the problem, please help!Any suggestions would be appreciated.
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yes, I have the same issue and we have looked and looked inside to see if there is something catching on the clothes. I have washed our jeans separately because I thought it could have been the zipper or the weight of them, Now I am hooking my bras and checking all other zippers. My husband is wondering if it could be when he unhooked the pins after delivery, if that had something to do with it? We are ready to send the washer back!!!!!
Used for 2.5 years with no problems. Now we have had 4-5 articles severly damaged. GE offers no help. Clothes are getting caught on something or perhaps inside the seal.I feel there is a design flaw.
We have the same issues. Just replaced the boot seal thing that ripped, thought that might have been the issue. But just happened again. Some of my ripped clothes look like they are melting and then ripping. Read on another site to complain to the BBB and the attorney general to help with a recall. I am ready to send my washer back tooo!!!
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