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Posted on Oct 07, 2010
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We have a Dell 3115 printer. When we use the automatic feeder, there is a blue line from top to bottom on the copies.

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Himko Dondy

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  • Posted on Jan 28, 2011
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Related Questions:

0helpful
2answers

When I copy a document it has a blue tinge, how can I stop this
In your printer preferences advanced settings drop down the arrow next to grey scale choose black ink only. If it still has the same problem change the Cartridges.
Terry
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Feb 18, 2015 • Dell Printers:Dell MFP Color Laser 3115cn
0helpful
1answer

What would make a printer only when making a copy or scanning put blue on paper? When printing its not there why?
The Dell 3115 (and Xerox 6180 multifunction, and Lexmark X560) all have a common problem with the INSIDE surface of the scanner platen attracting a deposit. This makes it a little 'cloudy' to look at, and produces a bluish tint to colour photocopies.

Print a test page from the printer that includes colours from all four cartridges. Then make 2 photocopies - one using the document feeder, and one using the flatbed. One may be better than the other - as a work-around.

The REAL solution is to clean the inside of the scanner platen (glass), but you must be very careful, otherwise you'll trash the printer. It is a very complex procedure to remove the scanner platen completely. It can (with great care) be lifted from the front, being very careful not to strain the cables. It can be cleaned successfully.
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Apr 30, 2014 • Dell Printers:Dell MFP Color Laser 3115cn
6helpful
1answer

SCX 4826FN everything that goe in through the top feeder (scans, copies, faxes) comes out with a solid vertical black line on the paper. All other printing jobs that pull paper from the tray are ok. It...
This black line sounds like it is definately coming from the ADF scanner glass. This is the thinner strip of glass that is located just to the left of the large original glass. You can verify this by making a copy from the large glass instead of using the feeder on top. If the copy comes out clean then it is definately the scanner glass. Just clean the glass well with glass cleaner and a soft cloth. This glass is only used when copying/scanning using the top automatic feeder
Good Luck and Thank You for using Fixya.
WheatlandServices
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Nov 04, 2010 • Samsung Office Equipment & Supplies
1helpful
1answer

I have a toshiba e-studio 35. When copying through the feeder a line appears on the right side of the copy. Techs dont know how to fix it.
"Normally" that is a simple problem. If it copies clean when you lay your original on the glass......but when using the Automatic Document Feeder (ADF) the copy has a black line then it is clearly something in the ADF scanner. Some machines use a strip of glass that is next to the large glass to scan originals when using the ADF. That strip of glass has to be clean top and bottom. Some models use a scanner in the actual ADF. Either way if it copies fine from the glass, the rest of the copier is eliminated from being the cause.
Is your machine under maintenence contract? Then I would keep calling them until they FIX it!
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Oct 22, 2009 • Toshiba e-Studio 350 Copier
1helpful
1answer

Auto Document Feeder copier problems
The scanning glass probably needs cleaning.

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

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Jul 31, 2009 • Epson ACULASER CX11NF All-In-One Printer
0helpful
1answer

Vertical line from document feeder
there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.
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Apr 24, 2009 • HP Officejet J5780 All-In-One Printer
5helpful
1answer

Lines of copies utilizing automatic feeder
look to the side of your big glass and you'll see a piece of glass about 1.5" wide. thats the galss that is used for scanning from the feeder. theres got to be something on that glass. possibly white-out or even a small speck of toner can cause that. look closely.

hth,
razors
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Mar 16, 2009 • Brother MFC-9440CN Laser Printer
0helpful
1answer

How can I set up the ADF to copy on dell printer 3115?
It would help to know what kind of machine this is. But check to make sure the cable from the ADF is plugged into the back of the copier. If it is not. Turn off the machine, unplug it from the wall, then plug the ADF into the machine. After that is complete plug the machine back in and power up.
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Jan 27, 2009 • Office Equipment & Supplies
7helpful
1answer

SOLID VERTICAL LINE ON AUTO FEEDER COPIES
I have the same problem but cleaning the glass didn't help - what else can I try?
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Oct 07, 2008 • Brother MFC 7420 All-In-One Laser Printer
2helpful
2answers

Lines on paper through the ADF when making copies
there is a dirt on the ADF (CIS contact image sensor) that reads your document, identify where the lines came from either from top or bottom then open your adf and clean the affected area. this will solve the problem.
Read full answer
Jul 24, 2008 • HP OfficeJet 6210 All-In-One InkJet...
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When I copy a document it has a blue tinge, how can I stop this

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