YOUR DRAIN FROM FREEZER TO DRAIN PAN IS CLOGGED,LOOK INSIDE TOP BACK OF REFRIG. SHOULD BE DRAIN HOPPER,REMOVE AND CLEAR OUT DRAIN,THANKS-MIKE
The solution to our problem was to empty the freezer. Remove the shelf and the bottom sliding food tray. Under the food tray is another shelf. There are four screws to remove the bottom shelf. Remove the four screws that hold the ice cube holder shelf. On the back there are three screws. You only have to take out the two in the middle. The upper left hand screw has a ground to a motor. Carefully remove that back plate and move it to the left. From here you can see all the accumulated ice. Turn freezer to warmest setting. Be careful now, remove accumulated ice by either using a thin bladed tool or a hair blow dryer to melt the ice. Dry up with towel and but freezer pieces back. Turn freezer to previous setting
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I have the same problem and attempted to follow the solution posted. I tried several times to open or remove drain in the back top of refrigerator. This solution must be fine if you can figure out how to do it. I can't. I have now turned off the freezer to see if that may solve the problem. Now I can't figure out how to post this comment.
I, too, have water accumulating on my shelves. If it is a clogged drain, how do I unattach it and clean it? In the back center of my refrigerator, under the freezer, is a rectangular chute?-like attachment. Is this it? How do I unattach it? THANK YOU, Nancy
We have melted the ice in the drain several times, but it just keeps coming back. My father-in-law repairs appliances and he said to put a copper wire down the drain to keep the water from freezing. This seemed to work for a few months, but we just noticed the water is freezing up again in the freezer and dripping down into the fridge. Anyone know how to permanently fix this???
water collecting under crisper pan
I have the same problem with dripping water in the back of my refrigerator and it turns to ice, including the bottom drain compartments. Did any of the solutions offered work?
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