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Posted on Oct 06, 2010
Answered by a Fixya Expert

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The water dispenser on door will not shut off.

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  • Expert 262 Answers
  • Posted on Oct 06, 2010
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Joined: Jan 07, 2010
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Turn off the water supply valve to the machine. (( At the wall ))

Possible cause ::::: the water valve in the refrigerator is stuck open or the switch in the despensor is shorted. or if you have a control board it could be malfuctioning.


you can test the water valve by pulling the wires off the water valve and turning on the water supply valve and if it leaks again the water valve is bad. ((( Stuck open )))

This would be a more common fix (((( water valve ))))

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Related Questions:

0helpful
1answer

No water comming out of dispenser.when I disconnect water line,I have water when I hit dispenser. no water,from the bottom of door to dispenser head.

frozen water line in fridge door, will be frozen about 80mm from where water comes out,could try a hair dryer or shut down machine for 1 day with door open.
3helpful
1answer

Water dispenser wont shut-off

Check the solenoid valve is not stuck open. It lets water in, pushing cold water out, and if stuck will not shut off.. It may even have a broken spring, but that is quite unusual
2helpful
1answer
1helpful
1answer

I have a side by side with ice/water dispenser on the freezer side of the door. a couple of months ago the ice maker stopped working and just today the water stopped coming out the dispenser and none of...

1light not work , may lightbuld loose in the socket , or door switch
2 ice maker not work? may the ice maker arm shut-off. sut-off arm to be on(sure be down position)
3 is the ice maker switch in the off positio ( on some models)
4 is the freezer door not closed completely ? if it will not shut all the way,push the door firmly shut for the water dispenser poblem
5 check water filter. or water valve clogged or bad? replace them if necessary
good uck
0helpful
1answer

My whirlpool suddenly stopped dispensing water.

most fridges stop dispensing water when you open the door. Find the door switch and make sure fridge interior light goes on/off when you manually press door switch. This would show you that the door switch was faulty.

If the water connection to the appliance is one of those watts flood-safe water lines, it may have stuck shut. I've seen this happen when the house water pressure is too high.

Does it still make ice?

If so, then the water connection is good, and either the switch in the water dispenser has failed or the water shutoff valve for the water dispenser has gone bad.

Some models have a problem with the water line getting frozen, such that simply leaving the light on in the water dispenser compartment overnight and/or manually defrosting the unit can get it working again.
0helpful
1answer

Kenmore refrigerator, has water dispensor on front, when you put the glass there to dispense it will not stop flowing, you have to bang the door shut

Sounds like the water activator switch is sticking. It may help to clean the area where the switch is including the hinge. Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
Since shutting the door stops it the above is most probable but the water inlet valve on the back where the water supply comes in could be sticking.
0helpful
2answers

The water dispenser leaks

The most likely reason for the leaking at the water dispenser is the dual water control valve on the back and near floor is leaking water while shut off. The only option is to replace the water control valve. Sea Breeze
0helpful
2answers

No water coming out of dispenser

sound like a crud in the line somewhere. Shut the water off, remove the filter element, and blow air in the water dispenser. If that doesn't do it, remove the line after the shut off, and blow air in before the filter.

Thanks for using Fixya
Have a nice day!
0helpful
1answer

GE SxS with dispenser in door. Dispenser switch won't shut off.

that is not a problem with your switch you have a bad water valve replace it and you should be fine
0helpful
1answer

Water dispenser starts running when freezer door closed

if you wich to disable the despenser for water in the door just unplug the electrial connector on the water valve it has 2 selenoids on it one is for water in the door it has the largest plastic line under the selenoid
just unplug the connector to that selenoid
you will still have ice and it will despense through the door
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