Frigidaire 11.6 cu. ft. / 328 liter Upright Freezer FFU12K1CW Logo
Posted on Oct 06, 2010
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Self defrosting / but there is ice in the bottom

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Jason Reaves

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  • Expert 49 Answers
  • Posted on Oct 06, 2010
 Jason Reaves
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Joined: Oct 06, 2010
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The most common thing that causes this is a stopped up drain. Thaw the ice out of the bottom and locate the drain hole (probably towards the back, possibly behind the back panel) and clear with with a stiff wire or coat hanger.

If the water is unable to drain from the freezer during the defrost cycle it collects in the bottom and freezes there when the freezer is running again.

Hope this helps, let me know if you need further assistance.

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