I will give the solution for free ! I always do . I don't ask for payment and it is rarely given either by posters or FY . I do this for free . Now , for your problem :
At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door or using a can of computer cleaner ( with nozzle ) has worked . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
If the line is frozen in the door , GE has a heater , pt.# WR49X10173 , to keep this from happening again . Also , turning on the dispensor light for several hours , has been known to thaw the frozen area
Thanks a bunch..this worked within minutes...........
I just tried this after much fighting with my wife about how important water through the door was and IT WORKED IN MINUTES!!!!! I had gone through the trouble of replacing the solenoid valve and was considering replacing the relay board through the door because I thought potentially this was the issue....thank you so much!!!! I can either stick with the fridge I have now or sell it for more than I could have yesterday!!!!!
thank you so much, after follow your steps we did figure it out .
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