The problem is possible if your pre-printed cards have been printed wit the clear Overlay. The clear overlay in YMCKO ribbons protects the card from fading and ensures the longevity of the card. Printing on top of cards with Overlay would cause this issue as the protective layer prevents proper ink transfer onto the card.
-- The Pros at www.DiscountIDStore.com
Make sure you have selected gold ribbon in printer graphic properties.
Also you can try changing luminosity and treatment options in graphics under Advanced setting.
Check for print on a white card also as problem may be due to card surface also .
You should cklean print head also at once.
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