Do I need to oil Janome 9500 and if so, how and where?

Who told you that you needed a pc board? your neighbor.. or your Janome Tech? It may be a known issue... check with janome hotline.

You can never used oil to any MC machine. it will damaged the sensore of your machine.If possible just open head cover and clean broken thread from the movable part.

it sounds like the machine needs to be serviced & the top tension needs to be checked

the machine needs to be check to see if it's a tension problem or timing

I do not think this is a DIY repair. That said, it seems likely gearing has been damaged. Without a workshop manual, even if you found the gear, you do not know the identification number for it. I see no authentic download of the workshop manual on the web for this Memory 9500.

I only find the Instruction manual available on the web (freely available at the Janome site). Even if you find a Janome technician on an answer site, that is not going to get you disassembling the machine, replacing the part, reassembling it, and adjusting it.

Check Janome support and see what they offer: tech advice, workshop manual for sale, and/or parts. You are likely to conclude you need to find someone at a service center.

Here are some links:

http://janome.com/en/support

http://janome.com/siteassets/support/manuals/retired/embroidery/inst-book-mc9500.pdf

Instruction Manual Janome and Newhome 9500 (hardcopy, some parts)

http://www.janomeservicevideos.com/wordpress/wp-content/uploads/2015/02/Error-Codes.pdf There is only one reference to the 9500 on the page.

Try [email protected]

In the instruction book, it does not say that you need to oil your machine, but most dealers suggest oiling once every 8-10 hours of sewing.

You can put one drop of oil on the wick that is located under your bobbin case. If you don't have any get a bottle of sewing machine oil from your dealer or any sewing machine dealer close to you. Remember, you only need the smallest amount of oil.

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Have a great day!

Google "Stitch ERA Universal" its a free digitizer. you can convert clipart into jef files or many other types of machines. it works well with my wifes janome 9500.

This one - http://www.allbrands.com/products/abp02933-0145.html#See
indicates it works with Janome jef format.

You can always contact the vendor for more info.