D-Link (DI-711) Router Logo
Posted on Oct 02, 2010
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Lost internet connection, router has a red light on it but i cant connect

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Anonymous

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  • Master 382 Answers
  • Posted on Oct 02, 2010
Anonymous
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Joined: Sep 11, 2010
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Just for you to be aware, a red light on the router means it failed.
Depending on where the red light is, that is where the connection failed, if the red light is on DSL, it means that there is a problem with the server (internet service provider) but if the red light is on INTERNET (authentication failure = router needs to be reconfigure) etc.... to better assist you contact your service provider.

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Windows vista crashed. changed bios to load xp. worked. old files on hidden drive. problem is cant connect to internet. driver files on hidden drive. Now what? Try to find driver and load it?

your explanation is very confusing. your internet connection must come from a modem either directly or remotely thru router. your mentioning of hidden drive does not make sense. drivers are not part of internet connection. you need to reset the modem and router if you are connecting through it. turn everything off. unplug router and modem. after 15 seconds unplugged, plug only modem in, wait until lights stablize; now plug router power back in, wait for lights to come on;,next turn PC on. Wait until completely booted up. go to control panel click on Network Internet, when opens try to find the local connect to network. if none, then your modem is not receiving signal or IP Address from your internet provider(comcast,centurylink, whoever). check status, if active fine. if active but icon says no internet access then your router is not set correctly. you may have lost its set up and you will have to reset up your router. you should have the step or instructions for doing that. after resetting and network active, restart computer so that is receives fresh settings from router.
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