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Posted on May 26, 2008

Pantech duo voice mail keylock issue

When I am in voice mail and someone calls my keypad is no longer active. I can no longer push any buttons to operate through voicemail. For example the number 7 deletes messages...Before someone calls this feature works great. If I am in voice mail and someone calls I can longer use the 7 key to delete in fact I can't use any function keys to manipulate anything in voice mail.
How acn I solve this issue? I am in and out of vocie mail all day. If someone calls while I am in I have to hang up and dial back in to be able to use my keypad and function in voice mail!!!

1 Answer

Mazdak Merrikh

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  • Contributor 20 Answers
  • Posted on May 30, 2008
Mazdak Merrikh
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Joined: May 29, 2008
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Try sending the call str8 to ur voicemail so u will be back into the regular call menu

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Depending on your phone model, you can activate the automatic keylock. When the automatic keylock is activated, the keypad locks shortly after you stop pressing keys.
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Voicemail

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Lock the keypad

You can manually lock the keypad to avoid pressing keys by accident. You can still answer an incoming call and the keypad will lock again when the call is finished. The keypad remains locked until you unlock it manually.
Depending on your phone model, you can activate the automatic keylock. When the automatic keylock is activated, the keypad locks shortly after you stop pressing keys.
Please note: with some phones you can still use external keys when the keypad is locked. If you wish to lock the external keys you must lock them separately.

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  2. Select "Lock keys".

To activate automatic keylock:
  1. From standby, select "Menu" > Settings.
  2. In the General (tab), select Security.
  3. Select Automatic keylock > On.
To unlock the keypad:
  1. From standby, press the * key.
  2. Select "Unlock".
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