Sony Handycam DCR-TRV350 Digital Camcorder Logo

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Posted on May 26, 2008
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Sony dcr-tvr285e hello wonder if you could tell me whats the problem with my camera. every time in insert a cassette in and try to record or play it keeps telling me to re-insert the cassette and then a number (c:31.22) flashes in the top right hand corner. i have tried other cassettes , but no luck

  • pmezes Jul 15, 2008

    Hi--I have a Sony DCR-PC350 that just froze up during a video take onto the miniDV tape. It has the same error flashing in the upper right hand corner C:31:22 saying--"Reinsert the cassette". Can't play the tape, record, rewind, basically nothing with the tape. The memory stick function still works.



    Is there an easy fix for this problem, or does it have to go to an experienced repair person as suggested in the response to the other post?



    Thank you

  • phatbug24 Feb 03, 2009

    Hi--I have a Sony DCR-PC350 that just froze up during a video take onto the miniDV tape. It has the same error flashing in the upper right hand corner C:31:22 with a blinking eject symbol. I Can't play the tape, record, rewind, basically nothing with the tape. The memory stick function still works.

    Is there an easy fix for this problem, or does it have to go to an experienced repair person as suggested in the response to the other post?

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  • Posted on Dec 04, 2008
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Stop bying sony camcorders, I had same problem and its was my second sony camcorder that failed to function properly after just one year (just after waranty expierd) the first I took to shop to repare **** after two weeks it was broken again, this while I diden't even realy used it; my very first camcorder: a canon, functioned more than 6 years and if I wanted I could still repare it **** it's analog. so go Canon, even sanyo is better these days than a f#^îng sony

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  • Posted on May 26, 2008
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Dear Davjhakra,
Your camcorder has mechanism problem and skilled person can handle it. Unskilled person might damage the it. You sould go to nearest Sony service shop for proper handling of DCR-TRV285E

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My Sony DCR-PC0-109 had been working just fine. Then one day I was checking to see the available space on my tape, and the camera would not insert the cassette. I tried another cassette, thinking that was...

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It seems that your cassette holding alignment has been disturb... Since Sony does not provide service manual, at home we can try our luck only....
Check out this, while inserting cassette analyse that which side of cassette is stucking and try to figure out causes for the same, that means check whether there is any displacement has taken place....
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Re-insert the cassette error message

SMACK THE CAMERA ON EITHER SIDE REAL HARD
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When recording it shows that it is recording but we can't see anything. If we play back what we think we might have recorded we can only hear the sound but not see anything.

Follow the steps below to troubleshoot this issue.

IMPORTANT: If additional model-specific instructions are needed to perform any of the steps below, refer to the operating instructions of the camcorder. The instruction manual is available in the Manuals/Specs/Warranty section of the Sony eSupport Web site.
  1. Ensure a fully-charged battery is inserted or connect the AC power adapter.
  2. Turn the camera on to the VTR or PLAYBACK mode.
  3. Insert a cassette tape with recorded video into the camcorder.
  4. Ensure the cassette tape is rewound to the beginning of the video recording.
  5. Begin playing the cassette tape.
  6. If your camcorder has an LCD screen, try adjusting the brightness or contrast.
  7. If there is still no picture on the LCD or viewfinder, reset the camcorder to factory specifications
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Flashing error message C:31:23

Hi Jazzy,
Please see the detail below for the said error codes C31:23.

4e0386d.jpg
According to the symptom and self diagnostic system the problem is in mechanical section (tape loading section) Therefore camera just need mechanical adjustment and will work fine again. This problem aries when the insertion of the cassette is improper or forced insertion.
Thanks for using fixya.
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Mode for playback of older 8mm tapes using Sony DCR-TRV730 ?

In 1990s Sony camcorder records movie in analog format so playing in digital camcorder like DCR-TRV730 doesn't mean it will be converted in digital format and you can not import file in PC for editing purpose. You will get analog signal while playing back old cassettes.

Regarding SP, LP speed, its decided at time of recording. Camera sens SP or LP automatically in playback and set itself accordingly.

If you want to convert old cassettes into digital format, connect our camcorder to DVD recorder and burn DVD which is digital format, copy DVD files in to PC and do desired editing.
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Not recording clear.

Hello, please try to playback these new recordings on some other Camcorder. If you experience good picture on the borrowed Camcorder it means that the video head is (partly) damaged. In order to cure this the video head is to be replaced. Please contact the Authorized Sony Service or the technician with the best references. Best regards, Arpi
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