How do I adjust the sensitivity of my alarm? I can slam the tailgate and it will not go off. Also, I can activate my remote start and it will start and run, BUT, oftentimes when I hit the open door button, the engine will shut off. When I get in, the system will be on and ready to start again (I have a Diesel set for 30 seconds) and it will start again after a few more seconds. Please don't tell me to go back to my Dealer! I probably went back 10-12 times following the initial installation and it became apparent they knew no more about the system than I did!! Ernie South Carolina

Hi there sir . This is the only way to solve your problem. Goodluck and let me know.

The shock sensor is what triggers the alarm when it
detects a blow to your vehicle. It is located over the
right rear wheelhouse near the spare tire in the hatch
area. There are two levels of alarms via the shock
sensor. Two horn blasts and parking lamp flashes for
non
-threatening blows to the vehicle and a full
two
-minute alarm for harder blows to the vehicle. Its
sensitivity can be adjusted if more or less sensitivity is
desired. If sensitivity is increased too much, it may give
false alarms caused by gusts of wind or other natural
events that may shake the vehicle.
To adjust, remove the label covering the adjustment
**** and adjust as desired. Turn the **** clockwise to
increase sensitivity and counterclockwise to decrease
sensitivity. The shock sensor is ignored by the alarm
system when the ignition is on, when the hatch is open,
when the alarm is disarmed, when customized to be
ignored and for five seconds after the horn sounds an
alarm or chirp. The shock sensor is ignored after
triggering three full alarms until the system is rearmed.

Regards jo

Week or dead battery on your remote. Change the remote battery, got nothing to loose except a couple of bucks

Sounds like the sensitivity is set to high. The dealership should be able to adjust that for free. Hope this helps

you will need to find the IMPACT sensor and use the dial on it to adjust the sensitivity.

no, there are no adjustments.. if the alarm has an issue then a code should be stored. You will need to retreive it to begin with.

I have a similar problem, my tailgate stopped working with the outside handle and the remote but can be opened manually from the inside. I don't have an alarm so there is no problem with that but did you get a solution for the tailgate problem that I could try?

yes... on the unit itself. there is an adjustment screw you'll need to turn in one way or the other for sensitivity

I got this from their website.

Adjusting the Shock Sensor Sensitivity
To adjust the shock sensor, disarm the system, press and hold Button #3 (Finder) until the alarm chirps four times
(approximately five seconds), immediately release the button. Tap your vehicle’s hood above the alarm at the sensitivity
level you wish. The harder you hit the car the less sensitivity the alarm will be. The alarm will then chirp three
times. The shock sensor is now set at this sensitivity. Any shock that is equal to, or greater than this sensitivity,
will sound the alarm. Set the sensitivity as often as you wish; however, the sensitivity level will remain set until
the battery is disconnected or you reset it. If you do not tap the car it will automatically go to maximum sensitivity.
This setting is only acceptable if the car is parked inside a garage. NOTE: The factory setting on the shock sensor
should be acceptable for most vehicles.

do you have a remote for alarm? if yes adjust sensitivity with remote push to arm and hold. if you have a sensor under the hood adjust screw on top of sensor.