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If you get a 'Limited connectivity" on you wirelessconnection on your laptop, it means that the wireless card on your laptopprobably did not get an IP address from the wireless router. To fix this problem, right click on the wireless icon on the Task bar and thenclick Repair. This will force the wireless router to issue a IP address to the wireless cardon the laptop.
Press reset button on the rear of the unit for 5 secconds, then by connecting your moden in to yor laptop go to the following web page: http://www.3com.com/products/en_US/detail.jsp?tab=support&sku=3CRWE454G72&pathtype=purchase and there you will find the software and manual for your AP (access point) the software will let you setup the device from scratch. the default password is admin. hope this helps.
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