How to i clear the queue with jobs waiting to print when the printer says printing but is not printing

Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

If you have tried some of the above options and it didn't correct the issue then your print job is hung in your queue. Open Printers and Faxes and double click the printer in question. You will see a queue that most likely has a job there trying to print. Right click on the line item and select cancel. Most times it will it delete quickly so I wait a minute or so and if it still doesn't clear just reboot the PC while the job says deleting. Once it's back up and running go back to Printers and Faxes and double click the printer again a day make sure the queue is empty. Lots of times when a job is hung there many other jobs piled behind so they all need to be cleared out before you try printing again. Good luck

To delete print jobs stuck in the print queue on Windows:

1. Click Start ? click Control Panel ? click Printers and Faxes.
2. Right-click on the Lexmark print object and select Cancel All Documents.
3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

1. Click Start ? click Run ? type cmd ? click OK.
2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

1. Click Start ? click Run ? type spool ? click OK.
2. Open PRINTERS folder ? delete all files in the folder.

Start the Print Spooler service from the Services console

1. Click Start ? click Run ? type cmd ? click OK.
2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.

Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

You have to connect to the RemoteUi and clear the print jobs from the print queue

Does it show "Printing" or "Spooling" in the job queue window?

Open the Job queue window, then highlight and cancel the print job. Send a small print job to the printer and make sure that the PC and the printer are communicating.

If the failure re-occurs, then clear the queue again and close it and restart i=the queue.

Don

Turn off your printer and completely unplug the USB cable (from both the printer and the computer). Next check if the stopped document or the later documents are in the print spooler queue. If you can cancel all documents from the queue, do so. Otherwise: from Start Run (or the command prompt)
type: net stop spooler [enter]
then type: net start spooler [enter]

This works in XP and older MS Operating Systems but I've never tried it in Vista.

If you only enter the first command, you need to reboot the computer and then take a long coffee break after logging in before trying to print again.

Unplug the printer and the queue will clear.

Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue

• Windows 98 - click Start, Settings, Printers
• Windows XP - click Start, Printers and Faxes
  or click Start, Control Panel, Printers and Faxes
• Windows Vista - Start, Control Panel, Hardware and Sound, Printers

Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents

• Windows 98 - click Printer on the menu, select “Purge Print Documents”
• Windows XP - click Printer on the menu, select “Cancel All Documents”
• Windows Vista - click Printer on the menu, select “Cancel All Documents”

Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~

Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.