Hi--
I am using an HP 5610 all in one with a new imac--i loaded the newest software for the HP on the mac and now the fax is picking up when my voice number is dialed.
Do you have an Answering Machine?
If yes then the Rings to answer on the Fax should be more than the rings to answer on the Answering machine.
Press the Setup button on the Printer and then go to Basic Fax setup and you will get the Rings to Answer option there.
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All the HP office all-in-ones fax without computer hookup, simply place the fax on the load tray face up until you see the window state that the original is loaded. Then on the number pad dial the fax number you want to connect to, once that is done...press the black fax button and the machine will dial the number, once a connection is made the fax will feed itself through and complete. The only connection needed is an outgoing phone line. Just make sure that the phone line is in the right socket on the back. You will see icons by the sockets, the one with the phone icon is for a line to go to a phone headset....this is not the socket for the main phone line, ise the other one that says "line".
hi, HP Officejet 5610 All-In-One InkJet Printerhas few common problems. Such asDriver CD lost,Scanner does not work,Connection problemetc. For find all these software solution just clickhere....
hi, HP Officejet 5610 All-In-One InkJet Printerhas few common problems. Such asDriver CD lost,Scanner does not work,Connection problemetc. For find all these software solution just clickhere....
Use the HP Fax Test The telephone number for this service is
1-888-HPFaxme (1-888-473-2963). The fax service receives faxes and
returns faxes within 5 to 7 minutes to the number contained in the fax
header.
Solution two: Run a fax diagnostic test
Load plain white paper into the input tray.
Press the Setup button (
) on the product control panel.
Press the right arrow (
) to select Tools
, and then press
OK
.
On the
Tools
menu, press the right arrow (
) to select Run Fax Test
, and then press
OK
. The fax diagnostic test prints.
Solution three: Check the telephone line and change the HP fax settingsStep one: Test the telephone line
Disconnect the telephone cord from the back of the HP fax product.
Figure 1: Two-wire telephone cord
Pick up the handset of the telephone and check for a dial tone.
On the single-line telephone, dial the fax number of the receiving fax machine.
If the receiving fax machine answers the call, continue with the next step.
Hang up the single-line telephone.
Use a second telephone line or a cellular telephone to call the telephone number assigned to the HP fax product.
Step two: Change the HP fax settings
Connect phone line into line 1
Press the Setup button (
) on the product control panel.
Press the right arrow (
) to select Basic Fax Setup
or
Advanced Fax Setup
, and then press the right arrow (
) again to change the menu option settings to the settings listed in the following table.
Fax menuFax menu optionSetting
Basic Fax Setup
Rings to Answer
1 or 2 (At least one more ring than a telephone answering machine, if an answering machine is connected.)
Advanced Fax Setup
Answer Ring Pattern
All Rings
Use the HP Fax Test Service to try to send and receive a fax.
If the HP fax product still cannot send or receive a fax, continue to the next solution.
Solution four: Check VoIP digital telephone line
Using
a VoIP telephone service can cause faxing to fail because fax
transmissions are sensitive to the timing of the signals used to
transmit the fax. If using a VoIP digital line is necessary, changing
the Fax Speed Adjustment
setting to
Medium
might improve the ability to send a fax over a VoIP telephone line.
Use these steps to change the fax speed adjustment to a lower speed.
Press the Setup button (
) on the product control panel.
Press the right arrow (
) to select Advanced Fax Setup
, and then press
OK
.
Press the right arrow (
) to select Fax Speed
, and then press
OK
.
Press the right arrow (
) to select Medium
, and then press
OK
.
Use the HP Fax Test Service to try to send and receive a fax.
hi, HP Officejet 5610 All-In-One InkJet Printerhas few common problems. Such asDriver CD lost,Scanner does not work,Connection problemetc. For find all these software solution just clickhere....
hi, HP Officejet 5610 All-In-One InkJet Printerhas few common problems. Such asDriver CD lost,Scanner does not work,Connection problemetc. For find all these software solution just clickhere....
If the recipient side is ringing, then the problem is on their end. It sounds like the receiving fax is not set for auto-answering a fax call. A receiving fax machine should pick up and start to attempt the reception even if the fax number is dialed from a normal voice-only telephone; the receiving machine has no idea if the caller is a fax or a regular phone. It should pick up regardless and start to negiotiate the fax (that's the high-pitched whistling sound at the beginning of the call).
Thanks for the help. Seems to be working now.
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