We have the RCA Executive 4 line telephones in our office. One of the phones has a message but does not have the play/stop option to delete the message. How do we delete this message as it is causing all of our phones to beep before calls.

Page 15 of the manual shows how to turn individual phone ringers off using the "Ringer tone" setting option. RCA 25425RE1 User Manual Page 15 Hope this helps

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when people call while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

I had the same issue on my RCA 25255re2 and worked with customer service at RCA. They had me hold down the delete button for 5 seconds, release the delete button, then press delete one more time. That cleared the phantom L1 message waiting issue we were having at my office

The RCA 4 line phone uses 2 standard telehpone jacks. Line
1&2 on the first jack and lines 3&4 on the second jack.

I inherited this phone,; how do I check new messages when the message is blinking? I don't see anything that says play.

I have an RCA Executive Line 4-line phone. I was away for a week, and came back to find the speakerphone when I dial out is significantly muffled on some of the lines (people that I am calling complain of noise on the line). If I take it off speaker, the quality on the handpiece is normal. First, I thought it was the batteries, so I replaced them. Didn't change. Is there a reset? Is the phone (base) after less than 1 year defective?

RCA & GEt offers a handy 4 line business phone that's perfect for most small businesses. Have up to 8 lines by stacking 2 sets of phones on your desk. It's easy to setup because it doesn't require any special phone control center or software. Just hook them up like any other 1 line or 2 line phones system and your business is ready to go. You'll have up to 8 phone lines with the ability to place calls on hold, transfer, conferencing, hands free speakerphone and much more

While you are away from your home or
office, you can use a touch-tone phone,
or a pulse (rotary) phone with a pocket
tone dialer (available through your local
RadioShack store) to enter your PIN and
do any of the following:
• set the phone to answer or not
answer calls
• listen to your messages
• record a new outgoing message
• erase messages
• monitor the room where the phone
is located
Notes:
• You cannot remotely operate the
phone using its handset or another
telephone on the same line as the
phone.
• You can also listen to the message
recorded on Line 2 by making a call
to Line 1’s number (or vice versa).
USING THE TOLL-SAVER
If RING TIME is set to TS (toll-saver),
(see “Setting the Number of Rings” on
Page 15), the phone answers after three
rings if you have new messages (ones
you have not listened to). If there are no
new messages, the phone answers after
five rings. This gives you time to hang
up before the phone answers so you
can avoid unnecessary long-distance
charges.
Note: Toll-saver works only on the line
you called. If Line 1 has no new messages,
but Line 2 has one, the telephone
answers after five rings when you
call Line 1.
USING REMOTE
COMMANDS
Follow these steps to operate the phone
from a remote location.
Note: If you wait more than 15 seconds
between keypresses, the phone sounds
a long beep and hangs up.
1. Dial your phone number and wait for
the phone to answer.
2. If the phone is not set to answer
calls, it answers after about 10 rings
and sounds a series of beeps.
3. When the outgoing message begins
(or the phone sounds a series of
beeps), press #, then enter your PIN
within 2 seconds.
If the PIN is correct, the phone announces
the day and time, then it announces
the number of new and old messages.
The phone plays all new messages,
then beeps about every two seconds to
let you know it is ready to accept remote
commands.
Notes:
• If the phone does not respond, try
entering your PIN again. If you enter
an incorrect PIN three times, the
phone beeps and hangs up.
Remote Operation 27
• When the phone is operating from a remote location, it stops all answering functions
and rC appears on the display on the base. The phone resumes answering
functions when it is no longer in remote operation, if you have not turned it off.
• The remote playback of incoming messages is limited to 4 minutes. If you have
more messages after 4 minutes have passed, you must press # 2 again to listen
to the rest of the messages.
• When using remote operation, you can only delete the current message during
playback. You cannot delete all the messages stored at one time.
The following table shows the remote commands you can use.
Note: Remote operation stops when someone picks up the handset and presses either
LINE 1 or LINE 2 (whichever is flashing), or any phone on the same phone line.
Remote Commands
Press #
then (within
2 seconds:
Function
1 Repeat current message during playback.
2 Play messages.
3 Skip current message during playback.
4 Delete current message during playback.
5 Stop playback, recording, and room monitoring.
6 Set the phone to answer or not answer calls.
7 Record or stop recording a new outgoing message.
8 Play the outgoing message.
9 Switch to the other line (Line 1 or Line 2).
0 Monitor the room where the phone is located for 15 seconds

If you are looking for a message on hold port, you will not find one. Technically speaking, this is not a phone "system." There are 2 options for using messages on hold with your phones:
1) Using a message on hold player with a built-in adapter
2) Using a message on hold player and a separate adapter

The best option can be a little tricky to determine. We work with hundreds of small businesses that have 2,3,4 line phones and can help you figure this out and deliver the best solution. Please call me.

800-832-4653 ext.240 (Drew, Sales Mgr, Commercials On Hold)