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Posted on Sep 27, 2010
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Several buttons on key pad of microwave are not working

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Anonymous

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  • Posted on Sep 28, 2010
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Steam got into key pay. Sometimes it will dry out. Take key pad apart and try to dry with a hair dryer, not to hot, you just want to blow condensation out of it. If this does not work, key pad needs to be replaced. The problem is they cost as much as a new microwave.

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  • dkdarr1 Sep 29, 2010

    Is it hard to do? Same thing happened to my Panasonic model (NNS-760WA). Thanks

  • Anonymous Sep 29, 2010

    Not hard to replace. Remove top, screws are on the top, then remove screws for keypad. It just unplugs. Parts are available at www.appliancepartspros.com good pricing compared to other places I have purchased parts from. Good luck. This will happen again due to steam, I called company and they have no solution to the problem. My GE has lost the clock set, and the #7. I refuse to pay $146 for a replacement board or $96 for the keypad. When a New microwave cost $199 at lowes. Frank

  • dkdarr1 Sep 29, 2010

    Many thanks..............I'll break out a hair-dryer or learn how to live on "4,5,6,7,8,9" and "start". Thanks again

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Hi, welcome to Fixya!

From your question, I suspect the fault is from the control board of the microwave. This is why some buttons on the the touch-pad are not working.

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