I have the HP Office jet 5610v all- in- one hooked up to my Mac. All functions worked fine on a previous Dell computer I had it hooked to. Now it won't scan. The printer works fine, the fax works fine but I get an error when trying to scan " No Scan Options refer to device documentations" What could be the problem?
If you get the error while trying to scan with your HP 5610v All-In-One, the easy way to scan from your printer is to click on start, go to Paint and then File, the option "From Scanner or Camera" will come up.. click there and poof - you can scan anything you want and save it where you want... Problem solved!! good luck!!!
Fiend your solution direct from hp. Here is your solution...
http://www.hp.com/printer/prob676ijt65/solution
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This issue when we try to scan from the all-in-one, once try to scan from the all-in-one software, make sure that the software is inatlled properly because we can scan from the all-in-one only when the full feature software is installed in the computer. If we are able to scan properly from the computer then check whether digital imaging monitor is running or not in the taskbar. If it is not running reinstall the all-in-one software.
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I have the same printer and get the same problem. My computer is a Dell
I have the exact same problem.
I've turned off the printer, and turned it back on. Checked all connections, etc.
I had to download drivers for XP, and scanner won't work. I get the same message. Tried downloding updated drivers. Didn't work....???
when i press scan on the printer itself, i keep getting the troubleshooting options, nothing seems to be happening.
I cannot scan since I bought a new computer with Windows Vista
Thank you all! This totally worked
Damn HP Officejet 5610 piece of ****.
Same thing here.
After clearing jam, no scan function.
Told me to restall the ****, I did.
Result: Nothing but 2 hours wasted.
F*ck HP for providing this piece of rubbish.
How can I scan from my hp Officejet 5610v all in one? Will not scan
HP officejet 5610v all-in-one, cannot send faxes
I go to scan a picture to my computer and get "no scan options" displayed in my HP 5610v All-in-One printer display panel.
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