Ok here goes, make sure you loaded the cd that was included in the box. i want you to search and get rid of the old mouse driver. then check the transmitter for the wireless mouse make sure the lights are lit. Does the snap in reciver have its green light lit. turn over mouse make sure the light is green while in bottom of mouse. download link for software. you didnt say but if your using windows 7 it is differant drivers so check this link out
http://www.microsoft.com/hardware/downloads/default.mspx
but truthfull i think it is recognizing the mouse yes but is using the drivers from your old mouse.
if this helped please spend a moment and rate it to let us better help you
Mel
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