Stereo Problem Model Number: RS2664 There is a disc stuck in position # 4. The tray won't open and it won't play.

If you experience difficulty with the disc tray opening or closing, follow these steps to try to resolve the issue.

1. Turn off the power to the disc player or the stereo system, if the disc player does not have a separate POWER button.
2. Unplug the power cord from the AC outlet.
3. Verify there is nothing is blocking the tray from opening or closing.
4. Let the disc player or the stereo system remain without power for approximately one minute.
5. Plug the power cord back into the AC outlet.
6. Turn on the power to the disc player or stereo system.
7. Attempt to open or close the disc drawer or tray.

If the issue is still unresolved, service may be required.
this is direct from sony hope it helps

Do you know by any chance if a CD might be stuck inside?
Does the device power up?

Someone is going to have to open the unit and see if they can cycle the disc out by hand or not.

Hello
The laser pickup unit's lens may be dirty or dusty. Just put a lens cleaning disc into the tray, and play it at least three times, by ejecting the disc each time, and reinsert in in to. The lens cleaning disc can be bought from most of the electronic spare part selling shops at your town, and won't cost more. If it dose not help you, the laser pickup unit of your RCA device should be replaced with same type and number. OK.

Hello
The laser pickup unit of your device is faulty. It should be replaced with same type and number.

Disc have something sticky attached on top (label ,specially rental discs') so when you try to eject disc get stuck on tray of spindle motor.Top cover need to be opened in that case in order to remove disc

Try to disconnect battery contacts and connect it back. Check also if there is an emergency opening device. In some model you have a pin hole underneath the cd tray. push a staple tip inside the hole, and this will release the cd.
If the tray still does not open, you may need to have a repairman opening your stereo at your local service point.

Regards

I just bought the same system a week ago and my stereo door is completely broke and the cd peice doesn't eject