Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts. please check this link to see if this helps:
Yes flush it!
Flushing
the print head of the cartridge directly from the tap water
1. Open
your printer cover
2. Remove the cartridge
3. Place the printhead directly
on a tap water running slowly. This will help flush the dried ink that
clogged in the printhead.
4. Turn the printhead over, bottom side up
until you see the ink flowed out from the printhead, do this until you
see the a smooth flow of ink..(better result if the water is warm)
5. Tap water contains residual minerals that can clog also the
printhead..so it is advisable to final flush the printhead with a
distilled water (it has no impurities) and dry it with cloth..
6. The
last thing to do and it will take you sometime is to soak the printhead
portion of your cartridge in a mixture of ammonia and hot distilled
water, (please make sure that the contact point of the cartridge to the
printer is not soak).. Place the printhead on the hot water and leave
it there for about 4 to 5 hours..move it on different location from
time to time..After soaking, rinse it with distilled water and dry it
with cloth...
After doing the instructions, return back the cartridge to the printer and do the printhead alignment..
Try printing a test page and see the outcome...
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