Open heat error

that error is due to heat related issue. After repairing the matter which caused the error [C411], perform the following: 1. Turn ON the power while [0] and [8] are pressed simultaneously. 2. Key in "2002", then press [START]. 3. Change the current status counter value "1" or "2" to "0", then press [OK] (to cancel [C411]). 4. Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state.

Controller to operation panel comucation error at start up.Check the controller stall,controller board installed correctly operation panel connectors.Enter im the service menu ,press the SP mode,open the front door,turn off the copier,unplugged the machine.Wait 10 seconds,plugged on the machine,close the front door,turn ON the copier and make a copy.

The E codes E1-E7 are displayed in the copy counter.To display both digits of the E code press the ENTER key.When the machine detect E13 condition E1 is displayed in the copy counter.Hold down the enter key and 13 is displayed.
E 11 - Exposure lamp error.In this case check the exposure lamp continuity,the thermofuse is open or power suplly board defective.
E 12 -Exposure lamp error .AC drive defective,main board defective
E 13 - Zero cross signal error.Main control or DC power board defective.
To clear the service code turn OFF/ON the machine.

This sounds like a problem with the fuser or possibly the fuser lamp. You can try turning the printer off for about ten minutes to cool the machine off and then turn back on. If that doesn't work you would need a new fuser unit. The fuser is located behind the door on right side of the machine. There are four screws used to hold the fuser in place. Good Luck, I hope this helps.

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

press clear (yellow) and press 1,0,7 and press and HOLD the stop button 5 secs. (red) press 1 when u see the copy sp mode and press 7 (datalog) and press ok, look for the sc/ jam counter reset. press the execute 2x. turn of the machine in the main switch (orange switch on the lower front side) the shortcut mode is by pressing 7807 na press execute

To delay the 3 second shut down and enable the technician to access service mode; open the front door and pull out the transport unit. Do not actuate front door microswitch. Press the service mode button, enter " * 4 * ", scroll to error clear and clear error code. Machine will automatically turn off power after clear. Power up machine and test.
If the power shuts down after error code has been cleared, the cause of the error has not been corrected. Correct cause of error code and clear error in service mode.

open the back cover and you find a two wire connector just near ribbon connector it is thermistor connector the printer is sensing this connector as open or not connected explore and fix.

You need a fuser.
What has happened is there is a heating mesh in the heat roller that has gone bad.
It is a very easy repair.

Here is the best place you can order it from. Ask for Britt ok?The part is in the $200 range. You open the right hand door like you would to remove a jam. There are 4 silver phillips screws, and one plug you disconnect. Takes maybe 5 minutes to replace.
I know of no one who spares just that particular roller since it has a very unique heating element.
NO it is not me, just a very reliable parts source I have dealt with.
https://www.partsdrop.com/store/

Open right side door and check for a jam in the fusing unit (the one that is normally hot). Remove jam carefully. Hit P * C * and enter 14. Push the start button like you are making a copy. Machine should reboot and code should not return. if it does, you may have a dirty themistor, or blown lamp.

You Can make reset for this code by: 1. Open the front door of the machine & lift the upper half 2. Turn the machine on 3. Locate the srvice switch on the main board( backside of the machine you can reach even without opening the back cover) 4. If this code is coming from time to time just change the upper heater roller