Bought a electronic deadbolt at Rona (Rona Collection). Installed it and i can open/close it with the remote control or a key. Can't open it by entering a code. I thought the factory code was 1234, but that doesn't work. Can't find the manual eighter. Please help or let me know how to reset the code. I'm thinking someone at the store might have change it from the default. Thanks, Tom

check your new batteries

Google

Rona Electronic Deadbolt Lock Instructions:
Default Master Code:123

Resetting Master PIN:

Remove batteries and put them back. You will hear a long beep and a short beep.
Press and hold the 0 button until you hear 3 long beeps and the LED flashes red for 3 seconds. You are now in program mode.
Within 10 seconds, key in a new master PIN (up to 12 digits) and press the UNLOCK button.
Key in the master PIN again and press the UNLOCK button. The LED will flash green for 1 second and the resetting is complete.

Adding a PIN:
Key in master PIN and press UNLOCK button
Press and hold 0 button until you hear 2 short beeps and the LED flashes for 3 seconds.
Release 0 button and you are in the Add PIN mode
Within 10 seconds, enter a new PIN and press the UNLOCK button. You will hear one beep.
Key in the new PIN again and press the UNLOCK button twice. When the LED stops flashing the PIN has been added.

make model resetting lock

https://www.google.com/search?q=resetting+Master+pin+on+rona+Electronic+Deadbolt+lock

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I Bought a Rona keyless door lock about 10 years a go.It is broke its life time warranty. where can I get it replace.

You must ensure the deadbolt is in the locked position when attaching the control mechanism. The control mechanism must also be set to the locked position. Turn the manual knob to the left then attach the mechanism (with the batteries) to the flat pin. You can do all of this with the door open, so you can enter the codes. My initial install created the same issue. It worked properly out of the package, so that meant that I screwed something up. You don't need to return the item. Just do a little fault finding.

I've located a number that you can call for RONA customer service:

1-866-283-2239
8 a.m. to 8 p.m. (Eastern Time)
Monday to Friday

I believe this is the link to RONA where you find your lock featured for sale:

http://www.rona.ca/shop/~deadbolt-digital-deadbolt-rona-collection-253947_locksmithing-accessories_rona-product-line_shop

Unfortunately, there is no downloadable instruction manual to download, ETC., so call the number and begin the process--I hope you get an answer without too much telephone runaround!

Good luck!--and please give feedback if this helps you toward a solution.

The deadbolt may very free inside the deadbolt hole... This system is low torque and a over torque clutch may slip if the dead bolt it's not completely free inside the deadbolt hole... Also, if you try to open the door before to unlock it, you may block the deadbolt... take care to unlock the door before open it. to be sure that the dead lock is ok, you can turn the manual knob and be sure is turning very very easily.

Also are you no that POWERBOLT is a 3 codes memory? go to that link to see more info about that : http://www.fixya.com/support/t8006865-not_overwrite_old_codes_just_keeps

Have a good lock
Have a good unlock

I looked for a Rona manual.

The Rona website has advertisements for air-travel miles, so I guess the page doesn't have enough space to show product manuals.

The descriptor-page uses 99 words to describe the digital deadbolt in tiny print so there is no clue as to the operation of the product. Maybe they do that so you have to buy another deadbolt to get the instructions.
There is a 'contact-us' page that lets you fill out your personal information to share with them so you can receive further run-around. But wait, the form doesn't work because it doesn't accept postal codes. Wow, but there is a phone number 1-866-283-2239
https://shop.rona.ca/member/customer-service

Best of all, the Rona website solicits their customers to become a dealer for this poorly represented product.

The deadbolt may very free inside the deadbolt hole... This system is low torque and a over torque clutch may slip if the dead bolt it's not completely free inside the deadbolt hole... Also, if you try to open the door before to unlock it, you may block the deadbolt... take care to unlock the door before open it. to be sure that the dead lock is ok, you can turn the manual knob and be sure is turning very very easily.

Also are you no that POWERBOLT is a 3 codes memory? go to that link to see more info about that : http://www.fixya.com/support/t8006865-not_overwrite_old_codes_just_keeps

Have a good lock
Have a good unlock