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Expert
93 Answers
- Posted on May 28, 2008
Re: The printer prints fine in black, but will not print...
Try to make a color copy from the all-in-one and if it prints good, then try to print a test page from the computer and check whether the color is printing or not, if the color is printed then check whether the print in grayscale option is enabled or not, if it is enabled please disable it.
Same problem, exactly. On May 24th! Opened package, removed protective print head tape, installed cartridge, performed successful alignment with color appearing, then started to continue printing-- NO COLOR... interesting, hope someone can find the solution!.
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