Start off by cleaning the condenser coils. If you get up on a step ladder or chair look for the radiator in front of a fan. This radiator gets hot when running. If the air flow is stopped by dust or grease in the coils ther freezer will not work properly. Be sure the fan is running also whenever the compressor is running. The next most common problem is that the inside coils are frozen over. Your unit must defrost 3 or 4 times per day. When the door is opened frost accumulates on the inside coils and will eventually cover the coils with ice if your defrost cycle is not working. If the coil freezes over the temperature will go up, the compressor will continue to run and it the temperature will continue to increase. Check the inside coils for ice. If there is ice, you will have to unplug the unit and let the ice thaw completely before restart. If the unit pulls down to 0 after restart, it was probably frozen over. If that is the case you will need to either increase the number of defrost cycles or verify that the defrost cycle is working. Try this and repost if that does not resolve your problems.
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