Nokia 6288 Cellular Phone Logo
Posted on May 20, 2008

White screen with Battery Icon never goes away

Yeah so my phone usually takes about 8 minutes to start up, and charge only lasts about 30 hours on medium use. Poor service if you ask me.
Anyway, I was walkin home from school today, and pulled out my phone, and the phone screen had frozen, it was a blank white screen with Unlock and the battery icon only. Ever since then it hasnt turned on, it just shows the nokia icon and stays white for ages with the battery icon, then screen goes black.
I tried typing a umber and calling while it was white and it worked and I was able to call, but I cant do anything else. I took the memory card out but same problem.

Help?

  • Sprok May 30, 2008

    Hi there, I dialed *#7370# but it just said "Result Unknown". I pressed the green phone button doing that, and when I hold down the left blue button (above green phone button) it says SAVED TO CONTACTS. HELP!

  • liz_52 Oct 06, 2008

    I have the same problem!!

    I get the white screen with the battery icon, can type numbers in, but can't do antyhing else.

    i tried doing *#7370# but also it just said result unknown.

    if anyone has any solutions i would be eternally grateful!!

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  • Contributor 17 Answers
  • Posted on May 28, 2008
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Dial *#7370# now it will ask restore original device settings,yes,it will ask for password its-12345, your phone will restart, all the data on our phone memory will be deleted,and it will be like when you first bought it,PLEASE DO IT ON YOUR OwN RISK,OR GO YOUR NEAREST NOKIA SERVICE CENTRE. ALL the best

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