Hp psc1610 all-in-one after market ink cartridge problem

It looks like your Photosmart 1115 printer uses an HP45 black ink cartridge and an HP78 tri-color cartridge. Some HP printers will accept re-manufactured ink carts, while other HP printers will not...just so you know. I've always bought genuine HP ink cartridges on eBay to save $$$.

When you say it won't accept the cartridge, is this what you are seeing?

The Incompatible Cartridge Incorrect Print Cartridge or Print Cartridge...

The printer would need all cartridges to have sufficient ink levels to continue printing - that's to prevent damaging the printhead. Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.


To save on your ink investment, try printing in draft mode and by making sure that your printing preferences is set to print using black ink only.

Who refilled the ink-cartridge?
If you did it, then you need to "reset" the electronics inside the ink-cartridge, to indicate to the printer that it is a "new" cartridge, and not the same "empty" cartridge.

When you say "does not accept", EXACTLY what error-message do you get?

HP printers will not accept refilled cartridges. Are you trying to replace your empty cartridges with refilled cartridges? There is a computer chip in the ink cartridge that tells the printer when it is out of ink. If you try and refill it yourself, the printer will not recognize that it has been refilled without replacing the computer chip in it.

I think your printer is telling you that it needs HP brand cartridges that are original and not refilled cartridges. There is no way to "reset" an hp printer to get it to use an off brand or refilled cartridge that has not had the chip changed.

You can pick up a good refilled cartridge at a professional company who knows about changing the chip for less then a third of the regular price of an HP cartridge in a department store. However, HP does not want you to use refilled cartridges and should something go wrong with your computer and they find out that you were using them they will void your warranty on your printer.

If you are not trying to replace HP brand cartridges with refilled or off brand versions, I suggest your return them to where you bought them and exchange them. They may be defective cartridges.

Hope this helps?

find the comparable us hp cartridge
ring HP and ask why it will not accept

Hi,
As the printer was bought in the US the printer is meant to use the #02 cartridges.

When you decided to replace the empty cartridges with refilled ones…the place you took them to be refilled more than likely decided to replace the little chip with a local flavour, which attempt to mimic original HP cartridges #363 (or what ever the number of those cartridges is where you are now). Hence now they are rejected by your printer.

But because the printer is only designed to use #02 cartridges it will reject every other cartridge/chip that do not have an #02 programmed into them….

You could try to call HP and explain them your situation and see if they can help you reset your printer to accept a different cartridge number …

Cheers.

The following are common issues.

The following ink cartridges cannot be used after device initialization and must be replaced

Cause The wrong ink cartridge(s) are installed.
Solution The indicated ink cartridge(s) cannot be used after the device has undergone first time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in-One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.
If you are using compatible cartridges make sure they are reset for use.


Ink cartridge problem
Cause The indicated ink cartridge(s) are missing or are damaged.
Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned. If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge.

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