Drain freezes and bottom ices up ii have thawed it cleaned the hose and it does the same thing each time

Honestly, it really sounds like your problem in the drain is blocked and is overflowing causing a nightmare. I'm assuming it starts just at the bottom of the back wall just around the first set of drawers. There is a kit that they make that actually resolves this issue. Unfortunatly, after looking it up they actually discontinued that part for your model. Not to worry, I'll tell you how to build on. You'll want to remove the drawers and the shelfs and the back wall. For maximun ease I recommend turning the machine off for a day or two and letting everything thaw out. Once the back is off locate the defrost heater. It will run along the bottom of the evaporator. Now, find the drain hole in the trough below the heater area. Once you;ve done that find an aluminum can and good pair of scissors. Cut a strip that can fit down the drain hole, but not to small or too big. Be sure to make it a decent length. Take one end and sort of wrap it around the defrost heater directly above the drain hole then have the rest of the strip go into the drain. How this works is everytime the machine goes into defrost, this ice will melt and the water will fall to the trough where it will go to the drain. The bad thing is hot water actually freezes faster than cold, but with the aluminum improvised drain heater, heat from the element above will pass downward to the aluminum keeping the water warm enough to not freeze as it goes down the drain and finally out of the machine. Your problem will be a thing of the past. Good luck

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The best thing for you to do is unplug the machine and let the ice completely thaw. After that you gain access to the top of the drain you'll have to remove the back wall and the drain hole is under the evaperator. From behind the machine you should be able to see the bottom half of the drain. it sometimes has a rubber piece on it that resembles a duck bill. It that is indeed there remove it because that would be the source of the problem.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

The most common thing that causes this is a stopped up drain. Thaw the ice out of the bottom and locate the drain hole (probably towards the back, possibly behind the back panel) and clear with with a stiff wire or coat hanger.

If the water is unable to drain from the freezer during the defrost cycle it collects in the bottom and freezes there when the freezer is running again.

Hope this helps, let me know if you need further assistance.

The defrost drain outlet is stopped up and freezing over.
Remove the bottom basket.
Turn the freezer off.
Look in the center of the freezer just below the cooling coils in the bottom of the freezer.
You will see a water drain trough.
It will be full of ice.
Use a hair dryer to thaw the ice and remove it.
The drain will become exposed.
It must be thawed also,so that you can pour water through it and the water goes all the way to the drain pan underneath.

I let the ice box thaw out and use a shop vac to open the drain hole. You can find the end of the drain hose above the compressor drain pan.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

this sounds like your freezer is operating properly, except that the drainage of the water when going through the defrosting mode is not draining properly, pooling on the bottom of the freezer and then freezing. Check the drainage hose for the defrost in the lower pan. I would remove everything, place in ice chest, let the unit completely thaw out and then inspect. I hope this is beneficial.

Hi, Remove everything in the freezer. Get as much ice out as possible with out using sharp object. You will need to remove the rear evaporator panel inside the freezer and locate the drain hole below the evaporator. The safest way is to use a hair dryer. Once you can get to the drain hole and get the ice down inside the drain thawed (a few glasses of hot water usually gets the job done) Try and run a wire (I use a hose or biasting seringe) and get that drain hole flushed out real good. Sometimes it takes 45 minutes or so. After that is cleaned out, put the rear panel back on and you should be all set.
I hope I have helped you. Please let me know if I can be of more assistance.

Thanks
Vic

hi thanks for the question .The drain tube is clogged up. Pull fridge away from wall, remove back panel, clean all coils. let thaw 24 hrs. find drain tube by drain tray clean tube to freezer thanks the appliance doc

hi thanks for the question the drain hose leading from the freezer is clogged up remove the ice from the bottom pull fridge from wall find small drain tube clean the tube now it will drain into tray vacuum out while your there thanks the appliance doc

hi thanks for the question the drain hose goes to the underneath by the compressor thaw out the freezer and clean the drain hose this will solve the problem thanks the appliance doc