Very strange, and if you disable PIP altogether, you get no image? That would only mean to me that your primary "image" is using the incorrect input.... switch the inputs on the primary image by using the INPUT or SOURCE button on your remote. It should be something similar to that. You should be able to cycle through the inputs on the TV to get a picture from all the different inputs on the back of the TV....
Thanks
Tim
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Switching inputs on the remote does not work, I tried that as well as a number of other fixes per the trouble shooting guide as well. This appears to be some type of internal circuitry issue, almost as if there is a short. Image appears on screen at random time then goes to black and all you hear is the audio. It held an image for the first time recently for a while but image was a little unsettled and had faint red lines around images. Turned on again today and image came up then immediately staticed out and went black, with only audio.
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