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Posted on Sep 18, 2010
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Upgraded to Windows 7. Canon software says the camera is not connected even though it is.

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kakima

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  • Canon Master 102,366 Answers
  • Posted on Jun 26, 2011
kakima
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Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or Windows Photo Gallery or any other photo cataloging program.

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