I have T7316E. want to replace the set with another set. How do I keep the same extension number? Thanks

The 9 option is not offered verbally but it exist. Press the 9 and then enter the 73738767793 at the Pswd prompt and answer the Reset pswd question with YES. The administrator password will be reset to default which is 120000 (2 digit extensions numbers), 1020000 (3 digit extension numbers), or 10020000 (4 digit extension numbers).

Hi Amy, you can change the name for an extension, but it will change the name for the extension for all the phones.

It is best to do programming on a T7316, M7310, or an M7324

1. Feature **23646
2. Password: 266344
>>>your password may have been changed by your phone company. contact them for the password.
3. Scroll to General Admin
4. Go to Names
5. Select Set Names
6. Enter in the DN of the extension you would like to change
7. Use the dial pad to change the extension.
8. Press Rls when finished (handset with arrow facing down)

You're resetting the wrong password. Keep in mind that mailbox numbers and extension numbers are not always the same. When you're resetting the password, make sure that the EXT assigned to it is the right one !! If you're resetting the reception mailbox, it's usually mailbox 100 (regardless of what the extension number is)

Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.

Feature 985 will show you your mailbox extension

There is a feature built-in to the norstar system called "Set Relocation". When this feature is turned on, you can move a working extension to an unused/activated jack and the extension, features and mailbox will stay with the phone.
Have your system administrator turn the feature on, then move up to 2 phones at a time. The phone will go through 2 bootup sessions - be patient and don't unplug the phone.
Good Luck!

The system has a built-in feature called "Set Relocation", which will allow you to move your phone to another active telephone jack in your office and the extension number, voicemail box, and all features will stay with your phone.

Have your system administrator turn on Set Relocation, or check your Norstar administration manual for programming details. Or, you can call your telecom service company and have them send a technician.

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt,
press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)
The display should say line 002: appear only
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

On the newer norstar systems the T7208 and lower phones can not be used for programming.The T7316e phone has to be used for programming therefore feature 983 will only work on the T7316e set.To change local dn's you have to go into config programming and to change dn old dn then new dn.

Keep looking under Terminals and Sets for your extensions. Lines either Appear or Appear and Ring.

Carl

Well ~ eagleeigh731 has it mostly correct, do what he said to do and get into the programming --> find SYSTEM PRGRAMMING --> hit next until you find CHANGE DNs--> OLD DNs (this is the old extn#) 222 then type in NEW DN 431--> then hit the end or release button.
Voila your new extension is now there... to check dial FEATURE 0 then press the intercom button, the new extension should be there.