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Anonymous Posted on Sep 15, 2010

My LG's headphone icon stays on even when headphones aren't inserted, I can't hear anything on calls, and no one can hear me. When I insert or remove headphones the phone behaves as though I'd pressed the green call button. I've tried turning it off and back on again, tried removing/switching batteries. What could cause this problem?

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  • Master 4,102 Answers
  • Posted on Sep 15, 2010
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Hi the problem is going to be with the part that you plug the head phones into have a good look and make sure nothing is stuck in their as this can cause the problem you are having.

failing that, the chances are the solder holding the socket onto the circuit board has failed and is causing the phone to think the head phones are plugged in, now this could be an easy fix and just need soldering but their is also the chance it could be the firmware on the phone that has got corrupt and is causing the problem you are having.

the problem is their is nothing you can do yourself about this as it will require soldering and getting the phone flashed and the firmware reset, if this is the case and its the firmware then make sure you back everything up as it will be wiped and the phone reset.

now the cheapest place to have this done is one of those smaller independant phone shops the bigger branded ones will send them off and they will then charge you for this service so bare this in mind when taking your phone in for repair.

Im sorry their is no easy fix for your phone but it will either need some solder work doing which will need to be done by machine to prevent over heating to other parts and the firmware can also only be reset and re-flashed at a phone shop, now the smaller phone shops will charge you a lot less compared to the bigger branded phone shops.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

  • Anonymous Oct 07, 2011

    there is no rating in this page paul...

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  • Posted on Oct 07, 2011
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The solution of this problem is plug in and plug out the headphone to your phone several times until it gets normal and then that's it, you will hear again any tones from your Lg phone. Other wise, if this procedure has no effect, then i don't no what to do, just try that procedure.

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