I got so irrate at the fact my Avaya 6408D+ kept diverting my calls to voicemail I took it out to the office car park and reversed over it in my car.
Try this:
1. Press the Speaker button.
2. Press the softkey below CFrwd, or the Call Fwd button
This cancels call forwarding. I'm assuming that you have it set up to forward to a voice mail.
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