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My TZ10 problem was the opposite, the cover wouldn't open. I just resorted to surgery with needle-nose pliers and a carefully wielded Stanley knife, and removed the cover completely without opening up the camera or the lens assembly. No big deal not having a lens cover, the thing lives in a leather case and it doesn't take a moment to wipe the lens with a tissue if it gets dusty. The camera is 4 years old anyway. Solved by 'amputation'.
Hey daisy16, If this problem only started happening after you dropped your camera there is likely physical damage to the lens, and you need to have it looked at by an authorized service technician. When this camera has a hardware problem it will tell the user to turn it off and back on, but since the physical problem is not actually resolved by doing this you gets the message again. Sincerely, Allan Go Ahead. Use Us.
If you're careful this problem is a relatively easy fix for many digital cameras. The design of the lens cover mechanism is usually simple and very similar throughout camera brands. Here's an example fix for a Canon A400 with similar problems:
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