I am getting error 1 i have cleaned the contacts i take 1 or 2 shots and the error 1 shows again my other lens works fine

Still, when this error comes back, you should contact Canon.
On of the options hinting, you should use Canon lenses. So perhaps one of the contacts is a bit dirty?
Try cleaning all contacts in your camera, involved with lens and battery connection. Sometimes changing a lens can have a cleaning effect to. Most of the time not forever.

Success

This article will lead you through the steps to identify the cause and a possible fix for this error.

http://www.richardsnotes.org/archives/2005/04/29/50mm-lens-contact-points/

This sounds like a stuck lens. Here is a good blog about things to try to fix it:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
The blog is about a lens error, but when the camera lens opens and closes, there is often a problem with the lens.
Also make sure the battery is fully charged, and good. Also make sure the contacts are clean on the battery, and also inside the camera.
If all fails to get it working again, get an estimate on repair first, since the cost can justify just going ahead and buying a new camera.
Good luck, and hope this helps.

This is what the people at the canon tech support say to do for error 99



read this!! :)

The guy at tech support listened and then told me that the lens contacts were dirty and to get a pencil with an eraser on the end, just a regular old pencil with a red rubber eraser. Detach the lens from the camera, hold it so that the lens’ gold contacts are pointing down and lightly erase their exposed surface, cleaning them of any hand oil that might have gotten on them.

Do the same thing with the gold contacts inside the camera body. This is a bit harder but it’s doable: just hold camera so lens opening points down so no gunk falls in. Erase lightly. I used a lens cloth and dabbed at the contacts rather than blow them so as not to blow the erasings inside the camera.

I did this to each of my three lenses just to be sure. Lo and behold, it worked



hope this works for you!!!! have a nice day!! :) :)

I did some digging and found that this error is most often a lens communication error. Are you, by chance using a non-Canon lens?

Try the following:

1. Remove the lens and take a picture without any lens on. If you get an ERR 99, then it is a camera issue and you will need to contact Canon for further troubleshooting or repair (ie. not the lens).
2. If you do not get the error with the lens off, try it with a Canon lens or any other lens. If no error, it is a problem with the original lens.
3. If the error occurs on both lenses, clean the lens contacts both on the lens and the camera (refer to your manual).

Hope this helps.
-Tor

The problem you describe is frequently the result of dirty/corroded battery contacts in the camera. Try removing the batteries and cleaning the inside contacts with a fine wire brush, steel wool, or fine sandpaper. Remove any residue left from the cleaning, then replace the batteries. Hopefully all will be well.

If the cleaning doesn't work you might want to check the Kodak troubleshooting guide at:

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Hi,
The error "Turn off the power and on again" shows when the zoom motor start malfunction, If you want to repair by yourself and have experience then change the optical zoom motor it will reduce your cost. Otherwise you can change complete lens block assembly, both part and description is given below for your help and convenience:

Part No. Description
1-788-363-11 OPTICS UNIT (ED13A) (complete lens block assy)

2-673-648-01 ZOOM MOTOR UNIT

You can contact any expert or Sony Service Center to change the above said part and your camera work fine again.
Thanks for using fixya.

check your card,change with new cf.That might fix problem i had the same issue and it was my card.

I have faced similar problems previously with my Canon 20d and Sigma 170-500. Its even more annoying to see it happen in field while it would be okay back home. I was told that it is electronic compatibility problem instead of complaining the best was to change the lens and hence bought a 100-400 and happy ending.

Get the kit changed. That should not happen right out of the box, but make double sure the next time around, you charge the battery completely before using it the first time. Not doing this can cause problems.