I have an 8 GB iPod touch that is now disabled because I can't remember the 4 digit code. The message on the iPod's screen says, 'iPod is disabled. Connect to iTunes.' The computer that I originally used with it has recently crashed. When I installed iTunes on my new computer and connected the iPod Touch to it, a message appears saying, 'Can't connect iPod, please enter 4 digit code.' What is my next course of action?

The screen lock is available on the iPod Touch, as well as recent models of the iPod, and iPod nano, allowing you to set a 4-digit passcode to lock the screen. This is to prevent others from using your iPod, but it is not an impregnable security device. If you forget the passcode, you can quickly and simply unlock the iPod by connecting it to the computer you normally use to sync your iPod with iTunes.

connect your ipod to itunes and then click on your ipod. then click on updater and your ipod should be good as new.
this process is all on the computer.

I know a solution for your problem but I must inform you firstly that it will erase all data in your iPod touch including the jailbreak, in case it's jailbroken.


If you decided to continue, just click here to see the step by step guide on what you need to do.


For more iPod touch / iPhone tips, click here. Feel free to comment on my tips if you have other questions.


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The iPod touch is disabled when the incorrect unlock code is entered too many times. The time the iPod makes you wait increases each time an incorrect unlock code is entered.

There are two ways you should be able to unlock the iPod.
First, connect the iPod to the computer it was last synced with. After iTunes recognizes the iPod, you should be able to enter your unlock code and unlock the iPod.

If the first method doesn't work or you don't remember your unlock code, then do this:
1) Turn the iPod off.
2) Hold down the Home button and connect the iPod to the computer it was last synced with.
3)Release the Home button when the iTunes image appears of the iPod's screen.
4)Wait for iTunes to recognize the iPod and then follow the onscreen directions to restore the iPod.

If neither method works, you will need to contact Apple Customer Support.

you can reset its password....but you'll lose all your data here's how...

1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.
   
   Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
   
   If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Go on to itunes and plug your mp3 in to your computer
and download it and salect which tunes you want. If it dose not work
there is somethind wrong whith your mp3

you will have to restore your ipod to factory default settings in itunes.
or you can jailbreak the ipod with software like quickpwn.

Here is how to restore your ipod in itunes.
You will need to put the itouch in DFU/Recovery mode to get it to connect.

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Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

if you need any further help let me know.
Good Luck

press and hold the home and power buttons, when it turns off DO NOT let go of the home button continue holding until it restores itself then connect it to your computer and restore it. unfortunately it will erase everything.

Hey,

read this page i posted
http://www.fixya.com/support/r977231-disabled_or_code_forgotten
Let me know if you need anything else.


Thanks,
Ekse

Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!