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Posted on Sep 14, 2010
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Our emerson microwave will not make anything hot.put in time for something to cook it runs fine but it will not make the food hot HELP!!!!! the sides and top and bottom of microwave are warm but food is cold. tried heating frozen microve macaroni and cheese from schwans heated it for 5 minutes and it still was ice cold.

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  • Emerson Master 43,501 Answers
  • Posted on Sep 14, 2010
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Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Basic Troubleshooting Tips

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1helpful
1answer

My microwave arcs every time I try to heat something. The silver colored plate on the interior right side of the cabinet appears to be burned. What happened and can it be fixed?

This arcing is caused by food splatter when something 'popped' or 'exploded' during an earlier cooking cycle. The food particle remained and every time the microwave gets used, this particle continues to cook until it turns into carbon. This can be as small as the tip of a pin. Carbon reacts very violently to RF energy (which is what causes the food to heat). You need to carefully remove the "waveguide cover". Clean it and check for a burned spot. You also need to inspect the inside of the "waveguide" once the cover is off. Clean it also. Make sure there is no grease or other foreign matter inside there and be sure not to leave anything in there (paper towel piece, etc..). If any of the paint inside the waveguide is burned, and if it can't be sanded off and touched up with catalytic paint, you need a new microwave oven. If the burned area is limited to the waveguide cover and you can't find a replacement, you can buy a sheet of mica material from a parts house and use the old cover as a template to make a new one. Also, "If you are on Gilligan's Island" and can't get any new material, you can cut the burned spot out and cover the hole on both sides of the waveguide cover with cellophane tape. Do this at your own risk but usually it works fine.......
tip

DANGER WARNING! Potential Hazard if your microwave was working and now doesn't...

If you have this model microwave and it was working fine, then one day it stopped heating items placed inside there are a handful of different issues that could be the problem. In my case it was intermittent, over a period of a few days it would sometimes work (heat) and sometimes not. NO MATTER if this is what your's is doing or if it stopped heating all together. If you decide to let it dry out, or not use it for a while to see if it was a one time occurrence, or whatever the reason, the first time you put something in and probably for the next 10 times at least (this assumes it starts to work again), make sure you are right there with it while it is cooking. Don't assume you can put something in, go do something and come back when the timer is beeping. There is a chance (as this happened to me) that your food inside will CATCH FIRE! Normal food item placed inside, no metal, nothing different than the numerous times before when this had been cooked but when we smelled smoke we came running. Fortunately it started and finished inside the microwave but that's not a guarantee, it could spread. Play it safe. Never had a problem like this before and never heard of a microwave cooking something until it caught on fire (especially since the time entered for the cook was 30 seconds) but it did.
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I have the black/stainless steel m/v MV8999sb. Just today, when I used the any express cooking button, instead of cooking, it is acting like a kitchen timer. It is also flashing to icons on the top; one...

The two icons are normally present for any timed cooking in this microwave. If you are not getting the food to heat (since express cook is at 100% power), the magnetron, thepart that produces the microwaves, may be damaged. If your unit is out of warranty, it may be easier to replace it.

The part itself is fairly cheap: http://www.partstore.com/SearchResults.aspx?q=Magnetrons&cft=Microwaves+_gt_+Magentrons&cfilt=374&sort=salesrank&ctf=Parts&ctfn=Parts&ps=100&bf=731&bfn=Emerson . However, you need to avoid damaging the seals to avoid having the radiation leak. (It makes the microwave inefficient and can be dangerous to people and pets nearby.) Additional parts for microwaves are also available at partstore.com: http://www.partstore.com/Content/CategoryPages/Kitchen-Microwaves.aspx .

The manual for the MV8999sb is available here: http://kitchen.manualsonline.com/manuals/mfg/emerson/mw8999sb.html . Click the Get this Manual button. See page 13 of the PDF for the pictures appropriate to the Quick Cook option.

I hope this helps.

Cindy Wells
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1answer

I was cooking frozen vegetables and frozen veggie buffalo wings in the microwave when I received sparking with a hissing noise and there was smoke in it? Is it safe to use

could be fine, did any of the food have any tin foil on it? I would try it without anything inside of it, if it sparks, get rid of it, now!
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I have an emerson 900w microwave mw8999sb sn908003050mm. I have tried cooking in it and setting the timer at the same time to time something else that I am cooking. Can it be done with this type of...

The owner's manual is here, and it does not mention that as a feature.

One way to prove that is to press the "Kitchen Timer" pad while the oven is cooking and see if anything happens.

No modern microwave that we know of has this dual function, but it sounds interesting.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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Emerson Model MW9325SL microwave oven looses power

It sounds like either a filter is clogged, an air vent in the back is blocked, or the internal cooling fan is not running.

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.

This overheating can happen if you put it in a cabinet or push it against a wall.

Many Emerson microwave owner's manuals are available for free download here.

Even though yours may not be there, there might be one close enough to help you.

For more help from Emerson
visit here or get help using your appliance at 1-800-898-9020.

Since it's new, it's under warranty, and any trouble you have should be taken care of.

Get help locating an authorized servicer or parts at 1-800-695-0098.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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MW8119SB cooks when door is closed regardless of settings

Clear the cook cycle when you remove the food. Some microwaves pick up where they left off, so you don't have to keep pressing buttons.
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My Microwave does not heat up or cook...

the microwave oven has been working, but all of a sudden it does not heat up.
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Microwave does not heat food placed in the center of the turntable. Leaves a cold spot in the middle of the food.

This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.
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