You did very well to switch it off since steam could harm the electronics.
However this is a frequent problem with espresso machines. The steam is coming from the boiler with pressure by tube made from Teflon and it is secure on the steam wand union with the easy secure system. This is using an o ring rubber and a copper ring forced in the union and secured with a clip.
Sometimes the clip get out of this place so the Teflon tube is out too or the o ring it is have a leak and in both cases the steam is all over inside the machine.
The problem is sometime caused because the steam wand becomes goggled by dry milk so the steam with pressure will force the tube to come out from a loose point.
Therefore your machine actually have not any serious problem the only thing is to remove the top panel find the loose tube and put it back is place. If you don’t see the clip on place you search for it around the bottom of your machine.
Use also a thin paper clip inside the steam wand so it will open completely and try to use the machine without the panels in order to visual check that the steam is coming from steam wand and you don’t have any steam leaks in other places.
If you are not capable doing the above yourself then if you ask a professional do it for you just take care to charge you only a labor cost of 30 min and maybe a new clip.
Take care and if you need anything more just comment it back.
You should remove the grounds bin and check in the funnel place the limit switch is on the back. Check if you have any grounds remaining and if yes clean them by the use of a brush or a vacuum cleaner. Maybe this is the reason the bin cannot be in place or the grounds are blocking the switch. However there is also the possibility during the assembling of the machine one of the two wires of the switch to be loose.
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Thank you for your help, just fiexed the steamer and put it together and now it says coffee bin missing, where is the sensor for that on the Jura impressa X9, could you let me know a.s.ap. many thanks. Julie
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