Carla Under the front bottom of the joystick you will see a charger port its a three pin port that accepts the plug from the charger. Always plug the charger into this port with the charger off or not plugged into the electircal socket. Then plug the charger into the electical socket or turn it on. You should see a red light and a yellow light on the charger. When the tellow light turns green the batteries are charged. You should get into the habit of charging the batteries each night if you use the chair daily. Just plug in the charger when you go to bed and turn it off when you get up. If you only use the chair a little then always store it fully charged and then charge it once a week if it hasn't been used. Hope this helps you
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