I was watching my tv and the screen went black, and I could still hear the sound. If I turn the channel I can see the information box with what I am watching but still no picture. any suggestions? This is the second TV that has done this. It is a RCA.
If it is not a hardware problem, it is most likely the Closed Captioning system.
If you can still see the on-screen menu, go into your TV's menus and disable Closed Captioning.
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I cant see the picture on my tv but the volume works and i can view the menu, please help
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