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Posted on Sep 11, 2010
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Got a virus - cleaned it out- computer would then only connect to internet in safe mode with networking but now won't connect at all

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brannfj

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  • Expert 47 Answers
  • Posted on Sep 11, 2010
brannfj
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Hi, try this

The suspicion of possible errors in system files in Windows, it may be worth a try to run the "hidden" program that comes with just Windows.
System allows an administrator to scan all protected files to verify their versions.

If System File Checker discovers that a protected file has been overwritten, it retrieves the correct version from the cache folder (% Systemroot% \ System32 \ Dllcache) or source files for Windows installation, and replaces the incorrect file.

System File Checker also checks and filling up the cache folder. You must be logged on as an administrator or a member of the Administrators group to run System File Checker.

If the cache folder becomes damaged or unusable, you can use the sfc / scannow, sfc / Scanonce or sfc / scan boot to repair its contents.

To use SFC:

1) Press Start
2) Select Run ...
3) Enter: sfc / scannow and press OK
(Remember that there should be space after sfc)



More info about the System
Sfc [/ Scannow] [/ Scanonce] [/ Scan Boot] [/ Revert] [/ Purgecache] [/ Cache Size = x]

• / Scannow: Scans all protected system files immediately and replaces incorrect versions with correct Microsoft versions. This command may require access to source files for Windows installation.

• / Scanonce: Scans all protected system files once when you start the computer. This command may require access to source files for Windows installation when you start the computer. SfcScan DWORD value 2 in the following registry key when you run this command:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon

• / Boot Scan: Scans all protected system files every time you start your computer. This command may require access to source files for Windows installation every time you start your computer. SfcScan DWORD value of 1 in the following registry key when you run this command:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon

• / Revert: Restoring default scan setting (not scan protected files when you start your computer). The default cache size is not reset when you run this command. This command is equivalent to the / Enable switch in Windows 2000.

• / Purgecache: Purges the file cache and scans all protected system files immediately. This command may require access to source files for Windows installation.

• / Cache Size = x: Sets the file cache size to x megabytes (MB). Default cache size is 50 MB. This command requires that you restart the computer, and then run the command / purgecache to adjust the size of the cache on the disk. This command provides SfcQuota DWORD value of x in the following registry key:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon

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Method 1:
Step 1: Start your computer in safe mode with networking and check the functionality.
Starts Windows in safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.
Advanced startup options (including safe mode)
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
If it works fine in safe mode with networking, perform clean boot to find the root cause.
Step 2: If it works fine in safe mode with networking, perform clean boot to find the root cause.
To help troubleshoot error messages and other issues, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
http://support.microsoft.com/kb/929135
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Hello,

Try booting to safe mode and check if your mouse works inside safe mode.

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Once you are inside safe mode, check if your mouse works. If it works, then you just need to update the mouse driver. You can use RadarSync to search and install the update into your computer. You better use Safe Mode with Networking because RadarSync needs the internet or even the manual updating process needs an internet connection.

I hope this helps!

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Once you are booted up into Safe Mode With Networking open your internet browser.



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Whole computer freezes soon as it connects to internet but not in safe mode

Most likely, your computer has some sort of virus. I'd suggest running your computer in Safe mode with networking and downloading something called ComboFix. Get this set up and run this and it will remove any harmful virus.

My sources for this information is that I've used it once or twice and it worked like a charm both times! Hope this helps!
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WHENEVER I CONNECT IT THE INTERNET SECURITY DETECT VIRUS BUT UNABLE TO FIX IT.

You were not nery clear on the issue, however I think you may have a "rogue" virus. They are pretty prevelent right now. Download http://www.malwarebytes.org/ & install it. You may have to start in the safe mode with networking. 1st run the quick scan, then the full scan.
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Virus suspected. Norton wiped from PC not able to open Internet browser in normal config. Can. Connect in safe networking mode. Regards Craig

if you suspect that you got virus in your computer
then go to the following site
tinyurl.com/npelatest
you can download the norton removal tool and an run that to remove viruses
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My computer virus protection found GRAY_Gen.MZ40K9 how do I get rid of it

Try my five easy steps (if the first option doesn't work).

Download and install Malware Bytes, it's a completely free virus scan utility that not only finds the viruses, but gets rid of them too.

1. Go to http://download.cnet.com/3001-20_4-10804572.html?spi=1368be730f27c08fc9f5bc828a1ed6e5
(If the virus is so bad that you are unable to do so, get it off another computer with internet access and save the setup to a flash drive).

2. Boot the infected computer into 'Safe Mode With Networking' by repeatedly tapping F8 while the computer is starting up.

3. After entering Safe Mode /w Networking, drag the setup file to the desktop from the flash drive and run the setup to install Malware Bytes

4. After Malware Bytes starts up, go to the 'Update' tab and click Check For Updates. (This is the reason for booting into Safe Mode With Networking, so you can connect to the internet to download the updates).

5. Go back to the 'Scanner' tab and choose 'Full Scan' and then it will ask which drive you want to scan, select your hard drive and let it go!

Good Luck :)
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I cannot connect to the Internet via a wireless connection on a laptop, and am only able to ping in safe mode. A Time-Warner expert believes that it is a virus or Trojan, but I have been able to connect...

post more details

in the mean time try this:

1. if it's a virus or malware clean up your computer (use AVG or avast for virus clean up and Spybot S&D, adware se, and a-squared for other malware.. all of them are free). make sure you update the programs and run them 1 or 2 times depending how contaminated your system is.

2. repair your internet adapter's connection:. in network connections, select right click your network adapter and select repair.. see if you get an valid ip address different from 0.0.0.0

3. Do you have access to your access point / router on the network you have problems with.
you need to have the SSID for your Access point (router) and a key or passphrase (if setup) if you don't have those check with your network administrator

4. did you mess around with the internet options?.. open your browser go into tools, internet options, security tab and reset your internet settings for the internet zone to default.

5. check you are within range and that your wireless adapter is on.

good luck and post more details to be assisted further if needed.

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