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Posted on Jan 27, 2018
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I am using the HL-5370DW Brother printer that I bought in June. The toner light has come on and I have replaced it with a brand new toner and the light will still not go away. I then tried a brand new toner with a brand new drum and the light still continues to stay on. What should I try next?

1 Answer

Ubaid abid

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  • Expert 164 Answers
  • Posted on Apr 13, 2019
Ubaid abid
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Joined: Apr 13, 2019
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Open cartridge and then reset side white gear

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Dec 08, 2008

SOURCE: Brother printer HL 5250 DN.

Brother Drum Reset Instructions


The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below:
Press the cover release button and then open the front cover of the printer.


Press and hold down Go button until all 4 LEDs are lit. Once all 4 LEDs are lit, release the Go button.

Close the front cover.
Make sure that the Drum LED is now off.
Reset the drum counter only when you replaced the drum unit with a new one.

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Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on Dec 22, 2007

SOURCE: HL-2040 CHANGE TONER

Changing with brand new brother never used drum and toner and reseting drum counter should fix

light expalin link

Anonymous

  • 71 Answers
  • Posted on Oct 09, 2009

SOURCE: I've recently installed a new Brother toner, but

DRUM UNIT "spent"
It can be reset if the printing quality is good
To reset the drum follow the instructions below:
Press the cover release button and then open the front cover of the printer.

Press and hold down Go button until all 4 LEDs are lit. Once all 4 LEDs are lit, release the Go button.

Close the front cover.
Make sure that the Drum LED is now off.
Caution: Reset the drum counter only when you replaced the drum unit with a new one.

Testimonial: "A first rate resolving of the drum problem on my Brother HL 5140. Thanks very much, Fixya."

Anonymous

  • 405 Answers
  • Posted on Mar 27, 2010

SOURCE: brother hl 5140 drum light comes on then off every 4

With the front cover open, press and hold down Go button until all 4 LEDs are lit. Once all 4 LEDs are lit, release the go button, then close the front cover.

This will reset the drum counter.

Beymer

  • 20 Answers
  • Posted on Mar 05, 2011

SOURCE: I've installed a new drum AND a new toner

Try this....
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.

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Have a problem with HL-5370DW Status LED is red &

Hi, if you status led become red and only that light is on must be 1 of the following problems:

1.- Front Cover is opened
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I am using Word 2010 and I can't print labels on my Brother HL-5370DW printer. The red light comes on and it stops. I can't find a front tray for a manual feed. Got any ideas?

Try these web sites:

http://search.aol.com/aol/search?&s_qt=sb&q=brother+hl-5370dw+downloads&tb_oid=07-01-2013&s_it=amonetizetest1-ie&tb_mrud=07-01-2013&tb_uuid=20130107163427450

http://www.brother-usa.com/Printer/ModelDetail/1/HL5370DW check out support please.

http://search.aol.com/aol/search?&s_qt=sb&q=brother+hl-5370dw+downloads&tb_oid=07-01-2013&s_it=amonetizetest1-ie&tb_mrud=07-01-2013&tb_uuid=20130107163427450

http://www.siliconguide.com/drivers/device/1609/
download drivers
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Hello, I just bought a brother hl-5370DW and am trying to use it to print out manuals for a class of mine using the duplex print but after a few papers print the paper going back in jams and it tells me i...

I just returned my HL-5370DW printer to Staples. I only had it for 3 days and found it running hot, warping card stock and envelopes, and jamming regular size paper constantly. It appears to be OK for very small print jobs but not very robust. I did like the duplex printing and the price. I do not believe there is a solution other than replacing this printer.
Xelzbear
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We've replaced the toner on a Brother HL-2150n with a brand new shop bought cartridge and the only thing lit is the Toner light, nothing will print. We've opened it up, shook the toner, took the toner out,...

Most Brother printers need manually reseting when either the drum or toner is replaced. Sometimes it doesn't need it and sometimes it does. Don't ask me why because I have no clue lol. What you do is open the Front Panel button that corresponds on the top with the blue botton. If you hold it from the inside of the printer until all the lights flash ontop of the pritner, then you let go and close the door. This should reset the printer. I hope this helps and I explained myself well lol
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Please describe your Brother HL-2040 Laser Printer problem

Yep this will always happen if your just using a replacement toner. They will be depleted faster compared to the original Brother toner.

Make sure you replace your toner with the original Brother toner.
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New toner cartridge but prints way too light

where they refilled or third party cartridges? If so try a name brand. It could be the high voltage board or the laser aperture
could be dirty.
4helpful
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HL-2040 CHANGE TONER

Reset the drum counter by opening the front panel, then hold down the power button for about 5seconds until ALL the leds are on. Then realease the button and close the front panel. Your coutner will be resetted.
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